Open Stack

On 2020-01-17 21:24:36 +0530 (+0530), Adam Peacock wrote:
[...]
> Also, we need to be clear not everyone leans towards being a
> developer or even *wants* to go in that direction when using
> OpenStack. In fact, most don't and if there is that expectation by
> those entrenched with the OpenStack product, the OpenStack option
> gets dropped in favor of something else. It's developer-friendly
> but we need to be mega-mega-careful, as a community, to ensure
> development isn't the baseline or assumption for adequate support
> or to get questions answered. Especially since we've converged our
> communication channels.
[...]

Most users probably won't become developers on OpenStack, but some
will, and I believe its long-term survival depends on that so we
should do everything we can to encourage it. Users may also
contribute in a variety of other ways like bug reporting and triage,
outreach, revising or translating documentation, and so on.

OpenStack isn't a "product," it's a community software collaboration
on which many companies have built products (either by running it as
a service or selling support for it). Treating the community the way
you might treat a paid vendor is where all of this goes to a bad
place very quickly.
-- 
Jeremy Stanley
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