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Hi,

In the alertmanager.yml file you should have a receiver for Vitrage. Please
verify that it includes "send_resolved: true". This is required for
Prometheus to notify Vitrage when an alarm is resolved.

The full Vitrage receiver definition should be:

- name: *<receiver name>*

  webhook_configs:

  - url: *<vitrage event url>*  # example: 'http://127.0.0.1:8999/v1/event'

    send_resolved: true

    http_config:

      basic_auth:

        username: *<an admin user known to keystone >*

        password: *<user’s password>*

Hope it helps,
Ifat


On Tue, Oct 2, 2018 at 7:51 AM Won <wjstk16 at gmail.com> wrote:

> I have some problems with Prometheus alarms in vitrage.
> I receive a list of alarms from the Prometheus alarm manager well, but the
> alarm does not disappear when the problem(alarm) is resolved. The alarm
> that came once in both the alarm list and the entity graph does not
> disappear in vitrage.  The alarm sent by zabbix disappears when alarm
> solved, I wonder how to clear the Prometheus alarm from vitrage and how to
> update the alarm automatically like zabbix.
> thank you.
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