[openstack-dev] [all][tc] TC Candidates: what does an OpenStack user look like?

Fei Long Wang feilong at catalyst.net.nz
Fri Oct 13 00:24:39 UTC 2017


We're on the same page. I was just not sure if I should go to far away
given we're even mixing all the 'users' now. And I think it's related to
the other point I mentioned in my candidacy:  Constellation. User could
be defined by user case, which is the constellation here composed by
different services.



On 13/10/17 12:43, Fox, Kevin M wrote:
> I slightly disagree. I think there are 3 sets of users not 2...
> Operators, Tenant Users, and Tenant Application Developers.
>
> Tenant Application Developers develop software that the Tenant Users
> deploy in their tenant.
>
> Most OpenStack developers consider the latter two to always be the
> same person. And it has made it very difficult to use for Tenant Users
> that aren't Tenant Application Developers to use OpenStack.
>
> Sometimes Tenant Users are pure ops, not devops. Sometimes they are
> not even traditional CS folks but physicists, biologists, etc.
>
> Thanks,
> Kevin
>
> ------------------------------------------------------------------------
> *From:* Fei Long Wang [feilong at catalyst.net.nz]
> *Sent:* Thursday, October 12, 2017 4:16 PM
> *To:* openstack-dev at lists.openstack.org
> *Subject:* Re: [openstack-dev] [all][tc] TC Candidates: what does an
> OpenStack user look like?
>
> That's one of the points I mentioned in my candidacy: whom we're
> building the software for. As a service maintainer and upstream
> developer of a public cloud based on OpenStack, I would say some times
> we're mixing the term 'users'. The user in OpenStack world includes
> *operators* and *tenant users* (developers or devops using the cloud).
> We have done a good job to get the feedback from operators with "user"
> survey, operators mailing list, etc. But we don't have a good way to
> hear the voices from those tenant users, including developers and
> devops. And that's very important for the near future of OpenStack.
>
>
> On 13/10/17 10:34, Emilien Macchi wrote:
>> Replying on top of Mohammed, since I like his answer and want to add
>> some comments.
>>
>> On Thu, Oct 12, 2017 at 12:07 PM, Mohammed Naser <mnaser at vexxhost.com> wrote:
>> [...]
>>
>>> Ideally, I think that OpenStack should be targeted to become a core
>>> infrastructure tool that's part of organizations all around the world
>>> which can deliver both OpenStack-native services (think Nova for VMs,
>>> Cinder for block storage) and OpenStack-enabled services (think Magnum
>>> which deployed Kubernetes integrated with OpenStack, Sahara which
>>> deploys Big Data software integrated with Swift).
>>>
>>> This essentially makes OpenStack sit at the heart of the operations of
>>> every organization (ideally!).  It also translates well with
>>> OpenStack's goal of providing a unified set of APIs and interfaces
>>> which are always predictable to do the operations that you expect them
>>> to do.  With time, this will make OpenStack much more accessible, as
>>> it becomes very easy to interact with as any individuals move from one
>>> organization to another.
>> I agree a lot with Mohammed here. I also like to think we build
>> OpenStack to place it at the heart of all organizations consuming
>> infrastructure at any scale or any architecture.
>> It can be some pieces from OpenStack or a whole set of services
>> working together.
>> Also like he said, providing set of API, that are well known; I would
>> add "stable APIs" (see discussions with Glare / Glance) and ensure
>> some "perennity" for our end-users.
>>
>> Having talked with some users, some folks say "OpenStack becomes
>> boring and we like it". Pursuing the discussion, they like to have
>> long life API support and stability in how they operate. I think at a
>> TC level we need to make sure we can both innovate and maintain this
>> stability at a certain level.
>>
>> [...]
>
> -- 
> Cheers & Best regards,
> Feilong Wang (王飞龙)
> --------------------------------------------------------------------------
> Senior Cloud Software Engineer
> Tel: +64-48032246
> Email: flwang at catalyst.net.nz
> Catalyst IT Limited
> Level 6, Catalyst House, 150 Willis Street, Wellington
> -------------------------------------------------------------------------- 
>
>
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-- 
Cheers & Best regards,
Feilong Wang (王飞龙)
--------------------------------------------------------------------------
Senior Cloud Software Engineer
Tel: +64-48032246
Email: flwang at catalyst.net.nz
Catalyst IT Limited
Level 6, Catalyst House, 150 Willis Street, Wellington
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