Open Stack

Le 02/04/2015 11:32, Thierry Carrez a écrit :
> Sean Dague wrote:
>> I just spent a chunk of the morning purging out some really old
>> Incomplete bugs because about 9 months ago we disabled the auto
>> expiration bit in launchpad -
>> https://bugs.launchpad.net/nova/+configure-bugtracker
>>
>> This is a manually grueling task, which by looking at these bugs, no one
>> else is doing. I'd like to turn that bit back on so we can actually get
>> attention focused on actionable bugs.
>>
>> Any objections here?
> No objection, just a remark:
>
> One issue with auto-expiration is that it usually results in the
> following story:
>
> 1. Someone reports bug
> 2. Triager notices NEW bug, asks reporter for details, sets INCOMPLETE
> 3. Reporter provides details
> 4. Triager does not notice reply on bug since they ignore INCOMPLETE
> 5. Bug expires after n months and disappears forever
> 6. Reporter is frustrated and won't ever submit issues again
>
> The problem is of course at step 4, not at step 5. Auto-expiration is
> very beneficial if your bug triaging routine includes checking Launchpad
> for "INCOMPLETE bugs with an answer" regularly. If nobody does this very
> boring task, then auto-expiration can be detrimental.
Erm, I was thinking it was set back to the former state. That sounds 
something we can automate, nope ?

I can volunteer, my only concern is about the limited bandwidth I have.


>
> Is anyone in Nova checking for "INCOMPLETE bugs with an answer" ? That's
> task 4 in https://wiki.openstack.org/wiki/BugTriage ...
>

We already have trivial bug monkeys that are chasing up trivial 
bugfixes. That sounds something we can discuss as an extent to the 
trival bug chase until the point I mentioned above is provided IMHO.

-Sylvain