[openstack-dev] [TripleO] Review metrics - what do we want to measure?
Sullivan, Jon Paul
JonPaul.Sullivan at hp.com
Fri Sep 5 11:47:58 UTC 2014
> -----Original Message-----
> From: Jay Dobies [mailto:jason.dobies at redhat.com]
> Sent: 04 September 2014 18:24
> To: openstack-dev at lists.openstack.org
> Subject: Re: [openstack-dev] [TripleO] Review metrics - what do we want
> to measure?
>
> >> It can, by running your own... but again it seems far better for core
> >> reviewers to decide if a change has potential or needs to be
> >> abandoned--that way there's an accountable human making that
> >> deliberate choice rather than the review team hiding behind an
> >> automated process so that no one is to blame for hurt feelings
> >> besides the infra operators who are enforcing this draconian measure
> >> for you.
> >
> > The thing is that it's also pushing more work onto already overloaded
> > core review teams. Maybe submitters don't like auto-abandon, but I
> > bet they like having a core reviewer spending time cleaning up dead
> > reviews instead of reviewing their change even less.
> >
> > TBH, if someone's offended by the bot then I can't imagine how
> > incensed they must be when a human does the same thing. The bot
> > clearly isn't making it personal, and even if the human isn't either
> > it's much easier to have misunderstandings (see also every over-
> reaction to a -1 ever).
> >
> > I suppose it makes it easier for cores to ignore reviews, but from the
> > other discussions I've read that hasn't gone away just because
> > auto-abandon did, so I'm not convinced that's a solution anyway.
>
> +1, I don't think it'll come as much of a shock if a -1 review gets
> closed due to time without progress.
+1 to auto-abandon.
Taking an excerpt from Dereks mail:
> A patch got negative feedback and we're automating the process
> to prompt the submitter to deal with it. It may be more friendly if it
> was a 2 step process
> 1. (after a few days if inactivity) Add a comment saying you got
> negative feedback with suggestions of how to proceed and information
> that the review will be autoabandoned if nothing is done in X number of
> days.
> 2. Auto abandon patch, with as much information as possible on how to
> reopen if needed.
This sounds like the best solution. A 1 week warning and a 2 week abandoning.
It is about as welcoming as this sort of thing could be for a new committer, whilst also avoiding an ever-growing backlog of changes that will never see attention because the submitter has moved on to other things.
There is also the benefit of prompting submitters into action when things get auto-abandoned, rather than them having sitting at priority #2 or #3 forever.
I was never particularly upset over the auto-abandon, just click a single button in the ui and get on with it.
>
> > /2 cents
> >
> >>
> >>> To make the whole process a little friendlier we could increase
> >>> the time frame from 1 week to 2.
> >>
> >> <snark>How about just automatically abandon any new change as soon
> >> as it's published, and if the contributor really feels it's
> >> important they'll unabandon it.</snark>
> >>
> >
> >
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Thanks,
Jon-Paul Sullivan ☺ Cloud Services - @hpcloud
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