[openstack-dev] [all] How can we get more feedback from users?-- Great idea Angus!

Brad Topol btopol at us.ibm.com
Mon Oct 27 14:39:02 UTC 2014


Angus,

Makes sense.   We need to make the process of being able to provide user 
experience feedback a pleasant user experience in itselt :-).  I went to 
https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group  but 
could not see an easy way to provide feedback from this page.

Thanks,

Brad


Brad Topol, Ph.D.
IBM Distinguished Engineer
OpenStack
(919) 543-0646
Internet:  btopol at us.ibm.com
Assistant: Kendra Witherspoon (919) 254-0680



From:   Angus Salkeld <asalkeld at mirantis.com>
To:     "OpenStack Development Mailing List (not for usage questions)" 
<openstack-dev at lists.openstack.org>, 
Date:   10/26/2014 07:20 AM
Subject:        Re: [openstack-dev] [all] How can we get more feedback 
from users?-- Great idea Angus!




On Sat, Oct 25, 2014 at 1:20 AM, Brad Topol <btopol at us.ibm.com> wrote:
+100!   Angus this is awesome!!!   Anyway to get one of these for each 
project? 


Anyone can make an etherpad, but as Tim suggested I think we need to work 
with the Application Ecosystem WG
to do this in a consistent way. I'll look into doing that.
https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group

-Angus
 
Thanks, 

Brad 


Brad Topol, Ph.D.
IBM Distinguished Engineer
OpenStack
(919) 543-0646
Internet:  btopol at us.ibm.com
Assistant: Kendra Witherspoon (919) 254-0680 



From:        Sandy Walsh <sandy.walsh at RACKSPACE.COM> 
To:        "OpenStack Development Mailing List (not for usage questions)" 
<openstack-dev at lists.openstack.org>, 
Date:        10/24/2014 09:46 AM 
Subject:        Re: [openstack-dev] [all] How can we get more feedback 
from users? 



Nice work Angus ... great idea. Would love to see more of this.   

-S 


From: Angus Salkeld [asalkeld at mirantis.com]
Sent: Friday, October 24, 2014 1:32 AM
To: OpenStack Development Mailing List (not for usage questions)
Subject: [openstack-dev] [all] How can we get more feedback from users?

Hi all

I have felt some grumblings about usability issues with Heat 
templates/client/etc.. 
and wanted a way that users could come and give us feedback easily (low 
barrier). I started an etherpad (
https://etherpad.openstack.org/p/heat-useablity-improvements) - the first 
win is it is spelt wrong :-O

We now have some great feedback there in a very short time, most of this 
we should be able to solve.

This lead me to think, "should OpenStack have a more general mechanism for 
users to provide feedback". The idea is this is not for bugs or support, 
but for users to express pain points, requests for features and 
docs/howtos.

It's not easy to improve your software unless you are listening to your 
users.

Ideas?

-Angus_______________________________________________
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OpenStack-dev at lists.openstack.org
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