[openstack-dev] [all] How can we get more feedback from users?-- Great idea Angus!
Brad Topol
btopol at us.ibm.com
Mon Oct 27 14:39:02 UTC 2014
Angus,
Makes sense. We need to make the process of being able to provide user
experience feedback a pleasant user experience in itselt :-). I went to
https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group but
could not see an easy way to provide feedback from this page.
Thanks,
Brad
Brad Topol, Ph.D.
IBM Distinguished Engineer
OpenStack
(919) 543-0646
Internet: btopol at us.ibm.com
Assistant: Kendra Witherspoon (919) 254-0680
From: Angus Salkeld <asalkeld at mirantis.com>
To: "OpenStack Development Mailing List (not for usage questions)"
<openstack-dev at lists.openstack.org>,
Date: 10/26/2014 07:20 AM
Subject: Re: [openstack-dev] [all] How can we get more feedback
from users?-- Great idea Angus!
On Sat, Oct 25, 2014 at 1:20 AM, Brad Topol <btopol at us.ibm.com> wrote:
+100! Angus this is awesome!!! Anyway to get one of these for each
project?
Anyone can make an etherpad, but as Tim suggested I think we need to work
with the Application Ecosystem WG
to do this in a consistent way. I'll look into doing that.
https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group
-Angus
Thanks,
Brad
Brad Topol, Ph.D.
IBM Distinguished Engineer
OpenStack
(919) 543-0646
Internet: btopol at us.ibm.com
Assistant: Kendra Witherspoon (919) 254-0680
From: Sandy Walsh <sandy.walsh at RACKSPACE.COM>
To: "OpenStack Development Mailing List (not for usage questions)"
<openstack-dev at lists.openstack.org>,
Date: 10/24/2014 09:46 AM
Subject: Re: [openstack-dev] [all] How can we get more feedback
from users?
Nice work Angus ... great idea. Would love to see more of this.
-S
From: Angus Salkeld [asalkeld at mirantis.com]
Sent: Friday, October 24, 2014 1:32 AM
To: OpenStack Development Mailing List (not for usage questions)
Subject: [openstack-dev] [all] How can we get more feedback from users?
Hi all
I have felt some grumblings about usability issues with Heat
templates/client/etc..
and wanted a way that users could come and give us feedback easily (low
barrier). I started an etherpad (
https://etherpad.openstack.org/p/heat-useablity-improvements) - the first
win is it is spelt wrong :-O
We now have some great feedback there in a very short time, most of this
we should be able to solve.
This lead me to think, "should OpenStack have a more general mechanism for
users to provide feedback". The idea is this is not for bugs or support,
but for users to express pain points, requests for features and
docs/howtos.
It's not easy to improve your software unless you are listening to your
users.
Ideas?
-Angus_______________________________________________
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