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Hi Angus,

quite a noble intent, one that requires lots of attempts like this you
have started.

On 10/23/2014 09:32 PM, Angus Salkeld wrote:
> I have felt some grumblings about usability issues with Heat
> templates/client/etc..
> and wanted a way that users could come and give us feedback easily (low
> barrier). I started an etherpad
> (https://etherpad.openstack.org/p/heat-useablity-improvements) - the
> first win is it is spelt wrong :-O

:)

> We now have some great feedback there in a very short time, most of this
> we should be able to solve.
>
> This lead me to think, "should OpenStack have a more general mechanism
> for users to provide feedback". The idea is this is not for bugs or
> support, but for users to express pain points, requests for features and
> docs/howtos.

One place to start is to pay attention to what happens on the operators
mailing list. Posting this message there would probably help since lots
of users hang out there.

In Paris there will be another operators mini-summit, the fourth IIRC,
one every 3 months more or less (I can't find the details at the moment,
I assume they'll be published soon -- Ideas are being collected on
https://etherpad.openstack.org/p/PAR-ops-meetup).

Another effort to close this 'feedback loop' is the new working group
temporarily named 'influencers' that will meet in Paris for the first
time:
https://openstacksummitnovember2014paris.sched.org/event/268a9853812c22ca8d0636b9d8f0c831

It's great to see lots of efforts going in the same direction. Keep 'em
coming.

/stef

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