[openstack-dev] [all] How can we get more feedback from users?

Angus Salkeld asalkeld at mirantis.com
Fri Oct 24 04:32:04 UTC 2014

Hi all

I have felt some grumblings about usability issues with Heat
and wanted a way that users could come and give us feedback easily (low
barrier). I started an etherpad (
https://etherpad.openstack.org/p/heat-useablity-improvements) - the first
win is it is spelt wrong :-O

We now have some great feedback there in a very short time, most of this we
should be able to solve.

This lead me to think, "should OpenStack have a more general mechanism for
users to provide feedback". The idea is this is not for bugs or support,
but for users to express pain points, requests for features and docs/howtos.

It's not easy to improve your software unless you are listening to your


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