Now I am attaching a screenshot
- I have just asked one Ubuntu Korea community member (in fact he is the leader in Ubuntu community who is usually online - LoL)
to register a new Zanata account since I thought that he did not register any account in Zanata, but he has seen the same error message.


With many thanks,

/Ian

Ian Y. Choi wrote on 5/8/2017 7:34 PM:

Hello Alex and Patrick,

I am very thankful your your all and kind support on Zanata - translate.openstack.org :)

Now I have a question on some authentication part in translate.openstack.org .

As you might have already noticed, I18n team will have one important Hands-on Workshop session during Boston Summit on this Wednesday [1].

Yesterday, I met a Chinese OpenStack contributor and I asked her to also join in translate.openstack.org.

However, she could not proceed to register in translate.openstack.org although she already had registered www.openstack.org account and signed ICLA.

I was trying to find some log messages in Zanata but I did not know how to see some log messages.

Would you investigate in this important authentication problem?

It might imply that many participants on this Wednesday for Hands-on Workshop session will not able to register their accounts in Zanata, and now I am too much worried about this worst case.

If we might need actual server logs in the production server, please tell me then I will ask this to infra team members.

With many thanks,

/Ian

[1] https://www.openstack.org/summit/boston-2017/summit-schedule/events/18387/i18n-101-introduction-to-translation-and-contributing-qualified-translation-with-useful-tips