I am wondering if something was changed on our gerrit deployment recently as it seems to no longer load on ios safari. I know,… not the most common use case… still adding the usual recheck can prove useful after checking zuul comment. /zbr -- -- /zbr
On Sun, Jul 25, 2021, at 9:58 AM, Radosław Piliszek wrote:
On Sun, Jul 25, 2021 at 6:51 PM Sorin Sbarnea <ssbarnea@redhat.com> wrote:
I am wondering if something was changed on our gerrit deployment recently as it seems to no longer load on ios safari.
Yeah, it was updated recently. Most likely it broke compat.
The server moved but the software wasn't changed (using the same docker image). When you say it doesn't load do you get the "This Server has Moved" page we put on the old server? Or maybe you get no connection at all? Unfortunately "it no longer loads" could be one of many things, and I don't have an ios device to try and reproduce. It does load in firefox and chrome on my desktop and chrome on my android device. Clark
On Sun, Jul 25, 2021 at 7:25 PM Clark Boylan <cboylan@sapwetik.org> wrote:
On Sun, Jul 25, 2021, at 9:58 AM, Radosław Piliszek wrote:
On Sun, Jul 25, 2021 at 6:51 PM Sorin Sbarnea <ssbarnea@redhat.com> wrote:
I am wondering if something was changed on our gerrit deployment recently as it seems to no longer load on ios safari.
Yeah, it was updated recently. Most likely it broke compat.
The server moved but the software wasn't changed (using the same docker image). When you say it doesn't load do you get the "This Server has Moved" page we put on the old server? Or maybe you get no connection at all? Unfortunately "it no longer loads" could be one of many things, and I don't have an ios device to try and reproduce. It does load in firefox and chrome on my desktop and chrome on my android device.
Ah, thanks for clarifying. For me, it started working snappier so I thought it had some software improvement as well. ;-) -yoctozepto
Clark
On 2021-07-25 19:55:52 +0200 (+0200), Radosław Piliszek wrote: [...]
For me, it started working snappier so I thought it had some software improvement as well. ;-)
More like (virtual) hardware improvement. We more than doubled the size of the server at the new provider, going from 59.0GiB to 125.8GiB usable RAM (among other factors). Given we suspected our prior sluggishness was due to memory pressure, we're hoping this increase improves performance significantly for users. Huge thanks to VEXXHOST for providing the new server, as well as to Rackspace for hosting the service for nearly a decade prior. -- Jeremy Stanley
On Sun, Jul 25, 2021 at 9:46 PM Jeremy Stanley <fungi@yuggoth.org> wrote:
On 2021-07-25 19:55:52 +0200 (+0200), Radosław Piliszek wrote: [...]
For me, it started working snappier so I thought it had some software improvement as well. ;-)
More like (virtual) hardware improvement. We more than doubled the size of the server at the new provider, going from 59.0GiB to 125.8GiB usable RAM (among other factors). Given we suspected our prior sluggishness was due to memory pressure, we're hoping this increase improves performance significantly for users.
Ooh, nice! I was not following the discussions. That makes total sense now. :-)
Huge thanks to VEXXHOST for providing the new server, as well as to Rackspace for hosting the service for nearly a decade prior.
I join the thanksgiving here. You really help in our efforts.
-- Jeremy Stanley
And always thanks to the OpenDev team for the smooth delivery! -yoctozepto
On Sun, Jul 25, 2021 at 05:48:54PM +0100, Sorin Sbarnea wrote:
I am wondering if something was changed on our gerrit deployment recently as it seems to no longer load on ios safari.
I just tested iOS/safari and it works for me. Also the gerrit logs show plenty of hits with 'Mobile Safari' in it. The gerrit server did recently move as announced in several places [1]. So far we have resolved issues which have turned out to be client side issues such as old DNS overrides and incorrectly configured firewalls. The server is in a new provider, and it's not impossible there are communication issues between networks. However we'd need details such as IP addresses to see if you're making it to the server or not. If you'd understandably not like to broadcast all your network details here, you can send mail with details to service-incident@lists.opendev.org and we can investigate further. -i [1] http://lists.opendev.org/pipermail/service-discuss/2021-July/000263.html
Mystery sorted: 1blocker ad filter extension was crashing mobile safari. I reported it to them and whitelisted the domain. Bit weird as we do not do any tracking on gerrit. In anyone has a similar problem: remember to disable all extensions. Apparently that affected the private mode as well. On Mon, 26 Jul 2021 at 00:30, Ian Wienand <iwienand@redhat.com> wrote:
On Sun, Jul 25, 2021 at 05:48:54PM +0100, Sorin Sbarnea wrote:
I am wondering if something was changed on our gerrit deployment recently as it seems to no longer load on ios safari.
I just tested iOS/safari and it works for me. Also the gerrit logs show plenty of hits with 'Mobile Safari' in it.
The gerrit server did recently move as announced in several places [1].
So far we have resolved issues which have turned out to be client side issues such as old DNS overrides and incorrectly configured firewalls.
The server is in a new provider, and it's not impossible there are communication issues between networks. However we'd need details such as IP addresses to see if you're making it to the server or not. If you'd understandably not like to broadcast all your network details here, you can send mail with details to service-incident@lists.opendev.org and we can investigate further.
-i
[1] http://lists.opendev.org/pipermail/service-discuss/2021-July/000263.html
-- -- /zbr
participants (5)
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Clark Boylan
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Ian Wienand
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Jeremy Stanley
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Radosław Piliszek
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Sorin Sbarnea