(Openstack-Keystone)Regarding Authentication issue of one user while login to Open Stack using AD password
Hi Team, There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem. I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue Regards Adivya Singh
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now? Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
Hi Eugen, All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user Regards Adivya Singh R On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
Hi Eugen, I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID How can we fix this? Regards Adivya Singh On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,
All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
I know nothing about AD, I’m afraid. But where exactly do you see that message? Is it in keystone or AD? Anyway, you seem to have a duplicate entry (somewhere), so check the keystone database and the AD entries and compare (with working users). Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Eugen,
I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID
How can we fix this?
Regards Adivya Singh
On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,
All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
Ok, I will check. On Sat, Nov 5, 2022 at 12:33 AM Eugen Block <eblock@nde.ag> wrote:
I know nothing about AD, I’m afraid. But where exactly do you see that message? Is it in keystone or AD? Anyway, you seem to have a duplicate entry (somewhere), so check the keystone database and the AD entries and compare (with working users).
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Eugen,
I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID
How can we fix this?
Regards Adivya Singh
On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,
All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
hi Eugen, I checked and I did not find a duplicate entry from the AD side. What i tried, was delete all the resources which are with the user, and delete the project id and re register the user again, but it does not work Also i tried to delete the project for the user id, and try to login for that user name but same error What i found is still there is a entry in Keystone Database , in a non_user local table for the user. Can i manually delete from the Database, or is there any way from Open stack to delete a non_local user Regards Adivya Singh On Mon, Nov 7, 2022 at 8:16 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Ok, I will check.
On Sat, Nov 5, 2022 at 12:33 AM Eugen Block <eblock@nde.ag> wrote:
I know nothing about AD, I’m afraid. But where exactly do you see that message? Is it in keystone or AD? Anyway, you seem to have a duplicate entry (somewhere), so check the keystone database and the AD entries and compare (with working users).
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Eugen,
I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID
How can we fix this?
Regards Adivya Singh
On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,
All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Team,
There is one issue , where a user is getting " Authenticated Failure" all of a sudden, and this user is the only user who is facing this problem.
I tried to disable and enable the project if, Check the logs but do not found anything related to Keystone authentication
Delete the Project id and Create it again , Results are same , Any insights what i can do more to fix this issue
Regards Adivya Singh
That table is populated by keystone, I'm not sure if modifying the database is the right approach here. If you check control01:~ # openstack user list --long --domain <DOMAIN> you should see the affected (non-local) user there, correct? I'm not sure if it's a good idea and what the consequences would be if you tried to delete the user with the openstack cli. Depending on the configs keystone could actually delete it from the AD backend, but as I said, I'm not sure what will happen, so be careful. Just to compare, what do your keystone configs look like, especially these two sections: [assignment] [identity] We use LDAP as backend for non-local users (but I'm not an admin) so it should be a similar setup. Our identity section looks like this: [identity] domain_specific_drivers_enabled = true domain_configurations_from_database = true driver = sql and this is the assignment section: [assignment] driver = sql Do you know any history with this specific user why it stopped working? Zitat von Adivya Singh <adivya1.singh@gmail.com>:
hi Eugen,
I checked and I did not find a duplicate entry from the AD side.
What i tried, was delete all the resources which are with the user, and delete the project id and re register the user again, but it does not work
Also i tried to delete the project for the user id, and try to login for that user name but same error
What i found is still there is a entry in Keystone Database , in a non_user local table for the user.
Can i manually delete from the Database, or is there any way from Open stack to delete a non_local user
Regards Adivya Singh
On Mon, Nov 7, 2022 at 8:16 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Ok, I will check.
On Sat, Nov 5, 2022 at 12:33 AM Eugen Block <eblock@nde.ag> wrote:
I know nothing about AD, I’m afraid. But where exactly do you see that message? Is it in keystone or AD? Anyway, you seem to have a duplicate entry (somewhere), so check the keystone database and the AD entries and compare (with working users).
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Eugen,
I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID
How can we fix this?
Regards Adivya Singh
On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,
All the users are AD based authentication, but this user only facing a problem Trying to Find out the AD Team , what happened all of a sudden for this user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
I assume this isn't the only user trying to login from AD, correct? Then compare the properties/settings between a working and the non-working user, you should probably find something. Also enable debug logs in keystone to find more details. And by "all of a sudden" you mean that it worked before? So what changed between then and now?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
> Hi Team, > > There is one issue , where a user is getting " Authenticated Failure" all > of a sudden, and this user is the only user who is facing this problem. > > I tried to disable and enable the project if, Check the logs but do not > found anything related to Keystone authentication > > Delete the Project id and Create it again , Results are same , Any insights > what i can do more to fix this issue > > Regards > Adivya Singh
Hi Eugen, There is a user whose attributes got changed in AD because of Last Name change, but the AD domain name remains the name, that triggered the issue i think deleting from the Database will have no issue, but i will check it down Regards Adivya Singh On Tue, Nov 8, 2022 at 8:07 PM Eugen Block <eblock@nde.ag> wrote:
That table is populated by keystone, I'm not sure if modifying the database is the right approach here. If you check
control01:~ # openstack user list --long --domain <DOMAIN>
you should see the affected (non-local) user there, correct? I'm not sure if it's a good idea and what the consequences would be if you tried to delete the user with the openstack cli. Depending on the configs keystone could actually delete it from the AD backend, but as I said, I'm not sure what will happen, so be careful. Just to compare, what do your keystone configs look like, especially these two sections:
[assignment] [identity]
We use LDAP as backend for non-local users (but I'm not an admin) so it should be a similar setup. Our identity section looks like this:
[identity] domain_specific_drivers_enabled = true domain_configurations_from_database = true driver = sql
and this is the assignment section:
[assignment] driver = sql
Do you know any history with this specific user why it stopped working?
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
hi Eugen,
I checked and I did not find a duplicate entry from the AD side.
What i tried, was delete all the resources which are with the user, and delete the project id and re register the user again, but it does not work
Also i tried to delete the project for the user id, and try to login for that user name but same error
What i found is still there is a entry in Keystone Database , in a non_user local table for the user.
Can i manually delete from the Database, or is there any way from Open stack to delete a non_local user
Regards Adivya Singh
On Mon, Nov 7, 2022 at 8:16 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Ok, I will check.
On Sat, Nov 5, 2022 at 12:33 AM Eugen Block <eblock@nde.ag> wrote:
I know nothing about AD, I’m afraid. But where exactly do you see that message? Is it in keystone or AD? Anyway, you seem to have a duplicate entry (somewhere), so check the keystone database and the AD entries and compare (with working users).
Zitat von Adivya Singh <adivya1.singh@gmail.com>:
Hi Eugen,
I see the below error while authenticating Conflict occurred attempting to store nonlocal_user - Duplicate entry found with name <userid> at domain ID
How can we fix this?
Regards Adivya Singh
On Fri, Nov 4, 2022 at 6:13 PM Adivya Singh <adivya1.singh@gmail.com
wrote:
Hi Eugen,
All the users are AD based authentication, but this user only
problem Trying to Find out the AD Team , what happened all of a sudden for
user
Regards Adivya Singh
R
On Fri, Nov 4, 2022 at 2:06 PM Eugen Block <eblock@nde.ag> wrote:
> I assume this isn't the only user trying to login from AD, correct? > Then compare the properties/settings between a working and the > non-working user, you should probably find something. Also enable > debug logs in keystone to find more details. And by "all of a sudden" > you mean that it worked before? So what changed between then and now? > > Zitat von Adivya Singh <adivya1.singh@gmail.com>: > > > Hi Team, > > > > There is one issue , where a user is getting " Authenticated Failure" > all > > of a sudden, and this user is the only user who is facing this
facing a this problem.
> > > > I tried to disable and enable the project if, Check the logs but do not > > found anything related to Keystone authentication > > > > Delete the Project id and Create it again , Results are same , Any > insights > > what i can do more to fix this issue > > > > Regards > > Adivya Singh > > > > >
participants (2)
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Adivya Singh
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Eugen Block