On 2020-01-16 19:49:08 +0000 (+0000), Albert Braden wrote: [...]
On IRC sometimes I find help by asking in other openstack-* channels. Sometimes people complain that I’m asking in a developer channel, but sometimes I get help [...]
I hope we don't have "developer[-only] channels" in OpenStack. The way of free/libre open source software is that users often become developers once they gain an increased familiarity with a project, so telling them to go away when they have a question is absolutely the wrong approach if we want this to be a sustainable effort longer term. I'm a developer on a number of projects where I still regularly have questions as a user, so even for selfish reasons I don't think that sort of discussion should be off-topic. If software developers get annoyed by users asking them too many questions or the same questions over and over, they should see that as a clear sign that they need to improve the documentation they maintain. So just to reassure you, you are absolutely doing the right thing by asking folks in project-specific IRC channels (or on this mailing list) when documentation about something is unclear or you encounter an undocumented behavior you'd like help investigating. -- Jeremy Stanley