Hey Russell,

Are you able to share the outputs from:
$ openstack server show 524ae27b-1542-4c2d-9118-138d9e7f3770 -c id -c project_id -c security_groups -c status -f yaml

And:
$ openstack security group show0b683c75-d900-4e45-acb2-8bc321580666 -c id -c project_id -f yaml

I agree with James, my assumption would be that we will find they aren't in the same project, so Nova can't use that security group for the Amphorae. I'm not familiar with charmed openstack though, but it does look like James is from Canonical and might be able to advise on the specifics. 

All the best,

Brendan Shephard

Software Engineer

Red Hat APAC

193 N Quay

Brisbane City QLD 4000


On Thu, Jun 9, 2022 at 8:48 PM Russell Stather <Russell.Stather@ignitiongroup.co.za> wrote:
Hi

I am seeing the below error when creating a load balancer. The security group does exist, and it is the correct group (tagged with charm-octavia)

What am I missing here to resolve this?

2022-06-09 10:10:03.789 678859 ERROR oslo_messaging.rpc.server octavia.common.exceptions.ComputeBuildException: Failed to build compute instance due to: {'code': 500, 'created': '2022-06-09T10:09:59Z', 'message': 'Exceeded maximum number of retries. Exceeded max scheduling attempts 3 for instance 524ae27b-1542-4c2d-9118-138d9e7f3770. Last exception: Security group 0b683c75-d900-4e45-acb2-8bc321580666 not found.', 'details': 'Traceback (most recent call last):\n  File "/usr/lib/python3/dist-packages/nova/conductor/manager.py", line 654, in build_instances\n    scheduler_utils.populate_retry(\n  File "/usr/lib/python3/dist-packages/nova/scheduler/utils.py", line 989, in populate_retry\n    raise exception.MaxRetriesExceeded(reason=msg)\nnova.exception.MaxRetriesExceeded: Exceeded maximum number of retries. Exceeded max scheduling attempts 3 for instance 524ae27b-1542-4c2d-9118-138d9e7f3770. Last exception: Security group 0b683c75-d900-4e45-acb2-8bc321580666 not found.\n'}
2022-06-09 10:10:03.789 678859 ERROR oslo_messaging.rpc.server