Oh. 
Why I didn't see it before, some months ago, is very basic. It has changed, I am happy with this now. 

But It will be much better if we:
- separate topic: ask and answer, tutorial... 
- improve mail size limit. When I reply with many previous loops. I need approment from mods
- allow attach pictures (size limit).

I get what you are saying. Thank you for your explanation. 


Nguyen Huu Khoi


On Tue, Dec 19, 2023 at 5:57 AM Jeremy Stanley <fungi@yuggoth.org> wrote:
On 2023-12-19 04:31:33 +0700 (+0700), Nguyễn Hữu Khôi wrote:
[...]
> I think Openstack still need an OFFICIAL Forum.I talked about this
> some months ago. New users cannot search problems via email, a
> very hard approach.
[...]

https://lists.openstack.org/archives/list/openstack-discuss@lists.openstack.org/
does function as a real web forum now. It has list-specific and
site-wide keyword search indexing updated in real time, and you can
read and post to it from a browser without using any E-mail client
if you prefer that kind of interaction. It even has upvote/downvote
buttons for "liking" posts, read/unread tracking, favorites,
profiles... I'm sure it's not perfect, but it's where most of the
knowledgeable OpenStack people are reading and responding.

We could create a separate web-only forum where people aren't
allowed to treat it as a mailing list, and then anyone asking
questions there will get answers just from people who are paying
attention to that forum. We tried it in the past (three different
times in the past 13 years), but each time we ended up with a
useless forum full of questions nobody was answering. It was the
easiest place for newcomers to ask questions, however people with
experience in the software had no reason to actually pay attention
and answer anything in it. The end result was a much *worse* and far
more frustrating user experience, because a forum can have all the
fancy bells and whistles but if you never get any (or any useful)
answers then what's the point?
--
Jeremy Stanley