Hello Team,

I am getting the above error, while attaching volumes, My volume service list are up and running.

also my rabbitmq services are fine, any other suggestion we can check, we use qnap as storage

Regards
Adivya Singh

On Wed, Jul 14, 2021 at 7:30 PM Adivya Singh <adivya1.singh@gmail.com> wrote:
Hi Eugen,

Please find the error logs which i am getting, particular during attaching a instance to a Instance

Jul 14 13:54:17 c1w-cinder-volumes-container-aa023a91 cinder-volume[38100]: 2021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server [req-7ec417bc-0692-4766-8513-86a979c23e07 4441034aeea2551710631bc8fe381b1094c260e64501c736bfa51987aaefd7cc 4e1398294816433bab5f3cebb2210788 - f7834cb0083b4f8f81184b6595b46b34 f7834cb0083b4f8f81184b6595b46b34] Exception during message handling: ParseError: no element found: line 20, column 0#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server Traceback (most recent call last):#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/oslo_messaging/rpc/server.py", line 166, in _process_incoming#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     res = self.dispatcher.dispatch(message)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 265, in dispatch#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     return self._do_dispatch(endpoint, method, ctxt, args)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 194, in _do_dispatch#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     result = func(ctxt, **new_args)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/manager.py", line 4420, in attachment_update#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     connector)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/manager.py", line 4348, in _connection_create#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     volume, connector)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/oslo_concurrency/lockutils.py", line 274, in inner#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     return f(*args, **kwargs)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/drivers/qnap.py", line 853, in create_export#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     self._get_portal_info(volume, connector, lun_slot_id, lun_owner))#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/drivers/qnap.py", line 706, in _get_portal_info#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     ret = self.api_executor.get_iscsi_portal_info()#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/drivers/qnap.py", line 1109, in inner_connection_checker#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     return func(self, *args, **kwargs)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/cinder/volume/drivers/qnap.py", line 1520, in get_iscsi_portal_info#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     root = ET.fromstring(res_details['data'])#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/openstack/venvs/cinder-18.1.9/lib/python2.7/site-packages/defusedxml/common.py", line 118, in fromstring#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     return parser.close()#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1671, in close#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     self._raiseerror(v)#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1523, in _raiseerror#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server     raise err#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server ParseError: no element found: line 20, column 0#0122021-07-14 13:54:17.246 38100 ERROR oslo_messaging.rpc.server

Regards
Adivya Singh
9590986094

On Wed, Jul 14, 2021 at 1:29 PM Eugen Block <eblock@nde.ag> wrote:
Hi,

those are only INFO logs, they don't show anything related to errors 
you're experiencing.


Zitat von Adivya Singh <adivya1.singh@gmail.com>:

> Hi Team,
>
> any input on this, Logs are attached
>
> Regards
> Adivya Singh
>
>
> ---------- Forwarded message ---------
> From: Adivya Singh <adivya1.singh@gmail.com>
> Date: Mon, Jul 12, 2021 at 9:58 PM
> Subject: Re: Cinder error while creating Volumes in Openstack
> To: Brian Rosmaita <rosmaita.fossdev@gmail.com>
>
>
> hi Brian,
>
> Thanks for your response, I am attaching the logs hereby.
>
> Earlier we were able to create the cinder volumes and delete , but unable
> to attach, but now even create and delete not working
>
> Regards
> Adivya Singh
>
> On Mon, Jul 12, 2021 at 9:31 PM Brian Rosmaita <rosmaita.fossdev@gmail.com>
> wrote:
>
>> On 7/12/21 11:20 AM, Adivya Singh wrote:
>> > Hello Team,
>> >
>> > i am seeing the below error, while creating volumes in cinder log, Any
>> > solution or fix for these error, as of now i am not able to create
>> > volumes, neither i am unable to delete, it just sits in hung state
>> >
>> > DISTRIB_RELEASE="18.1.9"
>> > DISTRIB_CODENAME="Rocky"
>> > DISTRIB_DESCRIPTION="OpenStack-Ansible"
>>
>> Hello Adivya,
>>
>> I think you forgot to include the error?  If your log extracts are long,
>> you can post them in http://paste.openstack.org/ and send the links to
>> this mailing list.  (Don't forget to scrub any sensitive info first.)
>>
>> >
>> > Regards
>> > Adivya Singh
>> >
>>
>>
>>