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<div class="WordSection1">
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">Hi,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">As per our WG presentation in the Boston summit, the goal of our WG is to define OpenStack fault management policies. These policies would be utilized by other OpenStack
projects such as Congress.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">There were suggestions from the Operators on how should they provide data to Fault Genes WG.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">One suggestion was for Operators to create a replica version of the ticket without the specific user data and send it to us at the same time the ticket is being generated
within the Operators environment.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">We are currently using data that we are being collected from 3 sources (Launchpad, Stackoverflow, Ask.Openstack.org).<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">Combined with Machine Learning (NLP-Natural Language Processing) at this time we are identifying the fault classifications, later fault mitigation and other key fault
management attributes.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">Our current data sources are providing limited information. We would like to receive more data from Operators in order to expand our data pool, define more appropriate
fault classifications and refine our algorithms.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">There are a couple of ways that we can work with the Operators:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoListParagraph" style="margin-left:39.0pt;text-indent:-18.0pt;mso-char-indent-count:0;mso-list:l5 level1 lfo6">
<![if !supportLists]><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri"><span style="mso-list:Ignore">1-<font size="1" face="Times New Roman"><span style="font:7.0pt "Times New Roman"">
</span></font></span></span></font><![endif]><font size="3"><span lang="EN-US" style="font-size:12.0pt">Receive bugs/issues in any format that is easier for the Operators (ideally .CSV format)<o:p></o:p></span></font></p>
<p class="MsoListParagraph" style="margin-left:63.0pt;text-indent:-21.0pt;mso-char-indent-count:0;mso-list:l5 level2 lfo6">
<![if !supportLists]><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri"><span style="mso-list:Ignore">a)<font size="1" face="Times New Roman"><span style="font:7.0pt "Times New Roman"">
</span></font></span></span></font><![endif]><font size="3"><span lang="EN-US" style="font-size:12.0pt">We
<b style="mso-bidi-font-weight:normal"><u><span style="font-weight:bold;mso-bidi-font-weight:normal">DO NOT</span></u></b> want any user information. Only bugs/issues related data. Therefore, Operators can eliminate any user info that they feel are not appropriate
to include in the data set.<o:p></o:p></span></font></p>
<p class="MsoListParagraph" style="margin-left:39.0pt;text-indent:-18.0pt;mso-char-indent-count:0;mso-list:l5 level1 lfo6">
<![if !supportLists]><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri"><span style="mso-list:Ignore">2-<font size="1" face="Times New Roman"><span style="font:7.0pt "Times New Roman"">
</span></font></span></span></font><![endif]><font size="3"><span lang="EN-US" style="font-size:12.0pt">Fault Genes provides an API where the Operators can send the data directly<o:p></o:p></span></font></p>
<p class="MsoListParagraph" style="margin-left:63.0pt;text-indent:-21.0pt;mso-char-indent-count:0;mso-list:l5 level2 lfo6">
<![if !supportLists]><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri"><span style="mso-list:Ignore">a)<font size="1" face="Times New Roman"><span style="font:7.0pt "Times New Roman"">
</span></font></span></span></font><![endif]><font size="3"><span lang="EN-US" style="font-size:12.0pt">Before we go through this step, we would like to get the Operator’s ticket templates to determine what are the key fields that we can use<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">We are looking forward to working with all Operators who are interested in improving OpenStack fault management/handling.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt">Thanks,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Calibri"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes">Nemat Bidokhti<span style="mso-font-kerning:0pt"><o:p></o:p></span></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes">Chief Architect, Cloud Resiliency<br>
IT Product Line, Computing Lab</span></font><font size="3" color="black"><span lang="FR" style="font-size:12.0pt;color:black;mso-ansi-language:FR;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="FR" style="font-size:12.0pt;color:black;mso-ansi-language:FR;mso-no-proof:yes">Futurewei Technologies, Inc.</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="FR" style="font-size:12.0pt;color:black;mso-ansi-language:FR;mso-no-proof:yes">HUAWEI R&D USA</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="PT-BR" style="font-size:12.0pt;color:black;mso-ansi-language:PT-BR;mso-no-proof:yes">Tel: +1-408-330-4714</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="PT-BR" style="font-size:12.0pt;color:black;mso-ansi-language:PT-BR;mso-no-proof:yes">Cell: +1-408-528-4909</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="PT-BR" style="font-size:12.0pt;color:black;mso-ansi-language:PT-BR;mso-no-proof:yes">Fax: +1-408-330-5088</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="PT-BR" style="font-size:12.0pt;color:black;mso-ansi-language:PT-BR;mso-no-proof:yes">E-mail:
<a href="mailto:nematollah.bidokhti@huawei.com"><font color="blue"><span style="color:blue">nematollah.bidokhti@huawei.com</span></font></a><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="DE" style="font-size:12.0pt;color:black;mso-ansi-language:DE;mso-no-proof:yes">2330 Central Expressway
</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" color="black" face="Calibri"><span lang="PT-BR" style="font-size:12.0pt;color:black;mso-ansi-language:PT-BR;mso-no-proof:yes">Santa Clara, CA 95050</span></font><font size="3" color="black"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal" align="left" style="text-align:left;mso-pagination:widow-orphan">
<font size="3" color="black" face="Calibri"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-font-kerning:0pt;mso-no-proof:yes"><a href="http://www.huawei.com/"><font color="blue"><span style="color:blue">http://www.huawei.com</span></font></a></span></font><font size="3"><span lang="EN-US" style="font-size:12.0pt;mso-font-kerning:0pt;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-US" style="font-size:10.5pt"><a href="http://10.61.55.2:5000/#/scheduling"><font size="4" color="black"><span style="font-size:14.5pt;color:windowtext;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="107" height="69" id="Picture_x0020_1" src="cid:image001.jpg@01D2DAC4.45483150" alt="cid:image001.jpg@01D2BE03.86FC32A0"></span></font></a></span></font><font size="4"><span lang="EN-US" style="font-size:14.5pt;mso-no-proof:yes"> </span></font><span lang="EN-US"><a href="http://www.i2crw.org/"><font size="4" color="black"><span style="font-size:14.5pt;color:windowtext;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="108" height="63" id="Picture_x0020_2" src="cid:image002.png@01D2DAC4.45483150" alt="cid:image002.png@01D2BE03.86FC32A0"></span></font></a><a href="https://wiki.openstack.org/wiki/Fault_Genes_Working_Group"><font size="4" color="black"><span style="font-size:13.0pt;color:black;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="72" height="57" id="Picture_x0020_3" src="cid:image003.png@01D2DAC4.45483150" alt="cid:image003.png@01D2BE03.86FC32A0"></span></font></a></span><font size="3"><span lang="EN-US" style="font-size:12.0pt;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-US"><o:p> </o:p></span></font></p>
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