<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Ah OK, I was confused about all the different surveys. A meeting at some point in the near future probably makes sense…<div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On May 30, 2016, at 9:04 AM, Kruithof Jr, Pieter <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
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Hi Lauren,</div>
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The survey that was distributed at the Cloud Foundry Summit was intended to “recruit" app developers for future studies rather than a deep dive to understand needs, pain points, etc. It was intentionally short because it’s a bit tough to stand in a vendor
area and complete a survey. </div>
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The actually app developer survey is just started to be created here:</div>
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<a href="https://etherpad.openstack.org/p/newton-osux-appsurvey" class="">https://etherpad.openstack.org/p/newton-osux-appsurvey</a></div>
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<div class=""><font face="Calibri,sans-serif" class="">It’s really intended to do a deeper dive with app developer and identify their specific needs, i.e. pain points, </font><font face="Calibri,sans-serif" class="">needs, etc. Flanders is right that we should do interviews before and
after the survey. The interviews before the survey could potentially help identify which questions should be part of the survey and the interviews afterwards could be used to help add some clarity to how respondents answered the survey.</font></div>
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<div class=""><font face="Calibri,sans-serif" class="">It might be helpful to schedule a meeting because it feels like the various teams aren't quite aligned on goals for each survey.</font></div>
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<div class=""><font face="Calibri,sans-serif" class="">In any event, I’m driving out to Bueno Vista, CO to scope a few fourteeners. </font></div>
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<div class=""><font face="Calibri,sans-serif" class="">Cheers,</font></div>
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<div class=""><font face="Calibri,sans-serif" class="">Piet</font></div>
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<span style="font-weight:bold" class="">From: </span>Lauren Sell <<a href="mailto:lauren@openstack.org" class="">lauren@openstack.org</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Monday, May 30, 2016 at 7:39 AM<br class="">
<span style="font-weight:bold" class="">To: </span>Pieter Kruithof <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>><br class="">
<span style="font-weight:bold" class="">Cc: </span>David F Flanders <<a href="mailto:flanders@openstack.org" class="">flanders@openstack.org</a>>, Anne Gentle <<a href="mailto:annegentle@justwriteclick.com" class="">annegentle@justwriteclick.com</a>>, Edgar Magana <<a href="mailto:edgar.magana@workday.com" class="">edgar.magana@workday.com</a>>,
user-committee <<a href="mailto:user-committee@lists.openstack.org" class="">user-committee@lists.openstack.org</a>>, Ju Lim <<a href="mailto:julim@redhat.com" class="">julim@redhat.com</a>>, "Sterrett, Craig" <<a href="mailto:craig.sterrett@intel.com" class="">craig.sterrett@intel.com</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: [SPAM] Re: [SPAM] [User-committee] Application Developer recruitment survey<br class="">
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<div class="">On May 30, 2016, at 8:27 AM, Kruithof Jr, Pieter <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>> wrote:</div>
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<div class="">Hi Lauren,</div>
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<div class="">Don’t we have the day off? ;^)</div>
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Yes, I’ve been traveling so just trying to get caught up :)<br class="">
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<div class="">My comment was really that it would difficult for the foundation to add a significant number of questions to the semi-annual survey because it would be too long. However, it would be a great idea to add a link to the semi-annual survey to a second
app developer-focused survey.</div>
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I’m not sure it would significantly affect the length of the existing user survey since several of the questions you’ve developed might replace existing questions and the demographic questions are already covered. We would of course need to take a closer look,
but I glanced through the survey monkey you developed last week for the Cloud Foundry Summit and thought it was a good start. </div>
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<div class="">Totally agree that it could be left open indefinitely and allow the different teams to request data from the foundation. My only concern is that there night be a bias towards developers that are specifically focused on contributing to the openstack
community which introduces it’s own bias to the sample. </div>
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<div class="">Getting the right folks to answer the app developer portion of the survey has been a challenge, but I think that’s going to be true with any survey we put together. We will definitely need to have a discussion about ideal respondents and promotion alongside
survey development.</div>
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<div class="">Did you want the OpenStack UX project to continue engaging with the application ecosystem WG? Or does it make more sense for the foundation to develop the survey?</div>
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<div class="">I’m not exactly sure what's happening between the app eco wg and UX team right now--and I certainly don’t want to put up road blocks--but yes we’d like to be involved along with the user survey team. I think it’s fine to use the survey monkey you’ve developed
to start testing questions and gathering information in the near-term with the goal of incorporating that learning and pushing all feedback into the user survey over the next cycle of two.</div>
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<div class="">Best,</div>
<div class="">Lauren</div>
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<div class="">Cheers,</div>
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<span style="font-weight:bold" class="">From: </span>Lauren Sell <<a href="mailto:lauren@openstack.org" class="">lauren@openstack.org</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Monday, May 30, 2016 at 7:16 AM<br class="">
<span style="font-weight:bold" class="">To: </span>Pieter Kruithof <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>><br class="">
<span style="font-weight:bold" class="">Cc: </span>David F Flanders <<a href="mailto:flanders@openstack.org" class="">flanders@openstack.org</a>>, Anne Gentle <<a href="mailto:annegentle@justwriteclick.com" class="">annegentle@justwriteclick.com</a>>, Edgar
Magana <<a href="mailto:edgar.magana@workday.com" class="">edgar.magana@workday.com</a>>, user-committee <<a href="mailto:user-committee@lists.openstack.org" class="">user-committee@lists.openstack.org</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: [SPAM] [User-committee] Application Developer recruitment survey<br class="">
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Hi Piet,
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<div class="">On May 27, 2016, at 2:34 PM, Kruithof Jr, Pieter <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>> wrote:</div>
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<div class="">-1 There is a significant amount of misaligment on the goals for the two efforts</div>
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<div class="">Application Developer Recruitment Survey: The intent of this survey is to create a panel of users that are willing to participate in user research on behalf of the community. In this case, the survey questions are specifically intended to enable
the different working groups/projects recruit folks for their studies. </div>
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<div class="">Application Developer Study: The goal of the study is to generate deeper understanding of app developers for the community. I may have caused some concussion by referring to this as a “survey” rather than indicating that the team haven’t landed
on a specific methodology. It may turn out that the team really needs a series of interviews to generate more qualitative data…we don’t really know at this point. </div>
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<div class="">The feedback that I’ve received is that the semiannual user survey doesn’t provide enough information about app developers which kind of drove the need for additional research. We could consider rolling additional questions into the semiannual
survey, but the impression I get from Heidi is that it’s already too long and the likelihood of adding significantly more questions is unlikely. </div>
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That’s not the case. We’re very interested in improving the app developer section of the survey and are actually anxious to get input from the appropriate app ecosystem or UX working groups. We’re open to changing or killing the current questions and adding
new questions. We of course need to keep an eye on survey length, but that’s true no matter where it lives.</div>
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<div class="">Over the long term, I hope the semiannual survey will meet both of your goals if we are able to update the questions and include a tick box to opt-in for additional studies (in the same way we’ve set it up for you in the operator / deployment
portion). We’re also looking at making the deployment survey open year round and could consider the same for the app developer portion of the survey (with a direct link) for use at events outside of the main user survey push.</div>
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<div class="">Thanks for all of your work!<br class="">
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<span style="font-weight:bold" class="">From: </span>David F Flanders <<a href="mailto:flanders@openstack.org" class="">flanders@openstack.org</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Friday, May 27, 2016 at 1:17 PM<br class="">
<span style="font-weight:bold" class="">To: </span>Anne Gentle <<a href="mailto:annegentle@justwriteclick.com" class="">annegentle@justwriteclick.com</a>><br class="">
<span style="font-weight:bold" class="">Cc: </span>user-committee <<a href="mailto:user-committee@lists.openstack.org" class="">user-committee@lists.openstack.org</a>>, Edgar Magana <<a href="mailto:edgar.magana@workday.com" class="">edgar.magana@workday.com</a>>,
Pieter Kruithof <<a href="mailto:pieter.kruithof.jr@intel.com" class="">pieter.kruithof.jr@intel.com</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: [User-committee] Application Developer recruitment survey<br class="">
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<div dir="ltr" class="">+1 thank you Anne for translating. Main User survey is what this effort should build to long term imho.</div>
<div class="gmail_quote">On 27 May 2016 11:57 AM, "Anne Gentle" <<a href="mailto:annegentle@justwriteclick.com" class="">annegentle@justwriteclick.com</a>> wrote:<br type="attribution" class="">
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<div dir="ltr" class="">I think what Flanders is saying is that there should not be a second "user survey" and there should remain questions for app devs incorporated into the main user survey.
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<div class="">There could definitely be a set of interviews as part of this recruiting effort. Recorded interviews would be helpful in figuring out which communities appdevs/devops are already participating in, so that we know where to listen and participate.</div>
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<div class="">I'm currently thinking you can leave the TC name out of the call-to-participate, as we're merely supporters not do-ers in this effort.</div>
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<div class="gmail_quote">On Thu, May 26, 2016 at 8:15 PM, Kruithof Jr, Pieter <span dir="ltr" class="">
<<a href="mailto:pieter.kruithof.jr@intel.com" target="_blank" class="">pieter.kruithof.jr@intel.com</a>></span> wrote:<br class="">
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<div class="">Moving from TC to UC</div>
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<div class="">Hi Flanders,</div>
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<div class="">You lost me a bit, but this is what it feels like you’re saying:</div>
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<li class="">Recruit app developers to create a pool of folks that are interested in participating in user research on behalf of the community. </li><li class="">Conduct a series of interviews (n=~8) to help us understand what kinds of questions we should include as part of the app developer survey </li><li class="">Based the interviews, design and distribute a survey to app developers.</li></ol>
<div class="">One quick point. Part of me is wondering whether we should do a series of ~16 individual interviews rather than a survey because it feels as though we’re really trying to get qualitative data. The why’s rather than the what’s. Or maybe…conduct
eight interviews, distribute a survey and then conduct another eight post-hoc interviews to add context to the data collected from the survey.</div>
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<div class="">Lemme know if this makes sense. I’m OK with the scale of the research effort increasing because app developers are so important to us. </div>
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<div class="">Cheers,</div>
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<span style="font-weight:bold" class="">From: </span>David F Flanders <<a href="mailto:dff.openstack@gmail.com" target="_blank" class="">dff.openstack@gmail.com</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Thursday, May 26, 2016 at 11:53 AM<br class="">
<span style="font-weight:bold" class="">To: </span>Pieter Kruithof <<a href="mailto:pieter.kruithof.jr@intel.com" target="_blank" class="">pieter.kruithof.jr@intel.com</a>><br class="">
<span style="font-weight:bold" class="">Cc: </span>Thierry Carrez <<a href="mailto:thierry@openstack.org" target="_blank" class="">thierry@openstack.org</a>>, "<a href="mailto:openstack-tc@lists.openstack.org" target="_blank" class="">openstack-tc@lists.openstack.org</a>"
<<a href="mailto:openstack-tc@lists.openstack.org" target="_blank" class="">openstack-tc@lists.openstack.org</a>>, Heidi Joy Tretheway <<a href="mailto:heidijoy@openstack.org" target="_blank" class="">heidijoy@openstack.org</a>>, Edgar Magana <<a href="mailto:edgar.magana@workday.com" target="_blank" class="">edgar.magana@workday.com</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: Application Developer recruitment survey<br class="">
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<div dir="ltr" class="">My only one request would need that this effort build towards having questions generated for the main user survey as being coordinated by the AppEco-WG and overseen by Edgar on the UC.</div>
<div dir="ltr" class="">As to, the iterations would look something which supports Piet's UX methods:</div>
<div dir="ltr" class="">1.) Short survey to recruit appDev<br class="">
2.) Interviews with half a dozen appDev to a.) Generate info re appDev UX, and b.) generate (thematic analysis of interviews) questions for future user survey questions to be shared/circulated with AppEco-wg for refinement.<br class="">
3.) Agreement with UC on which questions will go into the annual main survey.</div>
<div dir="ltr" class="">@Piet please do amend as you are fit re UX methodology.</div>
<div dir="ltr" class="">Kind Regards,</div>
<div dir="ltr" class="">Flanders</div>
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<div class="gmail_quote">On 26 May 2016 7:16 AM, "Kruithof Jr, Pieter" <<a href="mailto:pieter.kruithof.jr@intel.com" target="_blank" class="">pieter.kruithof.jr@intel.com</a>> wrote:<br type="attribution" class="">
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<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">Committee,</div>
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<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">OpenStack UX, User Committee and the foundation’s marketing team have been working on a short survey to recruit application developers.</div>
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<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><u class="">The question for the techncial committee is whether we are able to use your name in the introduction for the survey</u>:</div>
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<div class=""><span style="font-family: Calibri, sans-serif; font-size: 14px;" class="">"</span><font face="Calibri,sans-serif" class="">The OpenStack Foundation and Technical Committee are distributing a survey to help the open source community understand
application developers and build more relevant products. The survey should take no more than ten minutes to complete.</font></div>
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<div class=""><font face="Calibri,sans-serif" class="">As thanks for your time, three people will be randomly selected to win a $100 gift card.</font></div>
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<div class=""><font face="Calibri,sans-serif" class=""><a href="https://www.surveymonkey.com/r/appdev-survey" target="_blank" class="">https://www.surveymonkey.com/r/appdev-survey</a>” </font></div>
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<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">The goal of the recruitment survey is to generate a pool of application developers who are interested in participating in user research activities on behalf of the community. The survey
contains eight questions that can be used to screen potential participants for upcoming studies i.e. “We need to recruit eight participants with at least three years experience developing applications on a public cloud for a usability study.” App developers
are difficult to recruit because they are less likely to attend community events or leverage the OpenStack IRC channels which is why we’re making a specific effort to recruit them.</div>
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<div class=""><font face="Calibri,sans-serif" class="">The survey includes questions for the following areas:</font></div>
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</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Company Type (Academic, ISV, etc)</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Company size</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Location of respondent</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Years developing apps</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* App development languages</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Public clouds used by respondent (if at all)</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Private clouds used by respondent (if at all)</font></div>
<div class=""><font face="Calibri,sans-serif" class="">* Whether they participate in the community</font></div>
<div class=""><font face="Calibri,sans-serif" class=""><br class="">
</font></div>
<div class=""><font face="Calibri,sans-serif" class="">We are trying to keep the survey as short as possible because we’re trying to recruit as many application developers as possible. As Flanders noted, it’s challenging to have folks complete a survey at
a conference or summit if they need to stand there for more than a couple of minutes.</font></div>
<div class=""><font face="Calibri,sans-serif" class=""><br class="">
</font></div>
<div class=""><font face="Calibri,sans-serif" class="">The data collected from the survey will be managed by the foundation and email addresses for the respondents will not be shared with the community.</font></div>
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">Let me know your thoughts. In the meantime, we can always swap-out "OpenStack Foundation and Technical Committee” with “OpenStack UX project”.</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">Thanks,</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">Piet</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class=""><br class="">
</div>
<div style="font-family: Calibri, sans-serif; font-size: 14px;" class="">
<div class="">
<div class="">
<div style="" class="">-- </div>
<div class=""><font color="#0096ff" class="">Piet Kruithof</font></div>
</div>
<div class=""><font color="#797979" class="">Sr User Experience Architect, Intel OTC</font></div>
<div class=""><font color="#797979" class="">PTL, OpenStack UX Project</font></div>
<div class=""><font color="#797979" class=""><br class="">
</font></div>
<div class=""><font color="#797979" class="">Mobile: <a href="tel:512%20576-2844" value="+15125762844" target="_blank" class="">
512 576-2844</a></font></div>
<div class=""><font color="#797979" class="">IRC: piet</font></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</div>
</span></div>
<br class="">
_______________________________________________<br class="">
User-committee mailing list<br class="">
<a href="mailto:User-committee@lists.openstack.org" target="_blank" class="">User-committee@lists.openstack.org</a><br class="">
<a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee" rel="noreferrer" target="_blank" class="">http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee</a><br class="">
<br class="">
</blockquote>
</div>
<br class="">
<br clear="all" class="">
<div class=""><br class="">
</div>
-- <br class="">
<div class="">
<div dir="ltr" class="">
<div class="">
<div dir="ltr" class="">
<div class="">Anne Gentle</div>
<div class=""><a href="http://www.justwriteclick.com/" style="font-size:12.8px" target="_blank" class="">www.justwriteclick.com</a><br class="">
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</span></div>
_______________________________________________<br class="">
User-committee mailing list<br class="">
<a href="mailto:User-committee@lists.openstack.org" class="">User-committee@lists.openstack.org</a><br class="">
<a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee" class="">http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee</a><br class="">
</div>
</blockquote>
</div>
<br class="">
</div>
</div>
</div>
</span></div>
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</blockquote>
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