[User-committee] [app] application developer research needs

Kruithof Jr, Pieter pieter.kruithof.jr at intel.com
Thu May 26 16:46:25 UTC 2016


Hi Anne,

Thanks for the feedback.  It occurred to me that based on the questions that need to be answered, we may pivot to a series of interviews rather than a survey.  Or possibly conduct a series of interviews and create a survey based on the feedback.

Thoughts?


Piet




From: Anne Gentle <annegentle at justwriteclick.com<mailto:annegentle at justwriteclick.com>>
Date: Thursday, May 26, 2016 at 10:28 AM
To: Pieter Kruithof <pieter.kruithof.jr at intel.com<mailto:pieter.kruithof.jr at intel.com>>
Cc: "user-committee at lists.openstack.org<mailto:user-committee at lists.openstack.org>" <user-committee at lists.openstack.org<mailto:user-committee at lists.openstack.org>>
Subject: Re: [User-committee] [app] application developer research needs

Thanks Pieter --
I've added a lot of questions to the etherpad. I hope that collaborative editing was your intent. :)

I've taken a few of these style of developer surveys since attending Google I/O last year and also signing up to play with some IoT-type platforms, so I incorporated some of my learnings from those surveys.

Based on what I've seen, I'd highly encourage a three-to-four page survey with about five questions per page.

Also, connection to other app devs or travel and feature-promoting enticements could be just as valuable as "prizes" as those we want to reach are often highly-compensated earners. Devs will answer surveys if they think it'll change the platform, but might not bite for other reasons. Let's ensure the questions appear actionable.

Thanks,
Anne

On Wed, May 25, 2016 at 4:09 PM, Kruithof Jr, Pieter <pieter.kruithof.jr at intel.com<mailto:pieter.kruithof.jr at intel.com>> wrote:
Hi Folks,

We’re going down the path of conducting a user study to collect deeper information on application developers.  This study would be in addition to the data collected from the foundation’s semi annual survey.

At this point, we’re going down the path of identifying questions that would provide a deeper understanding of your users to help drive product direction.  If there is any specific data you would like to collect from application developers, please add them to the study etherpad:

https://etherpad.openstack.org/p/newton-osux-appsurvey

Also, we haven’t landed on a research methodology such as usability testing, interviews, etc.  It just depends on the data we need from users.  Lemme know if this makes sense.

BTW, should I be sending this to the dev distribution list?

Thanks,

Piet

--
Piet Kruithof
Sr User Experience Architect, Intel OTC
PTL, OpenStack UX Project

Mobile: 512 576-2844<tel:512%20576-2844>
IRC: piet

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--
Anne Gentle
www.justwriteclick.com<http://www.justwriteclick.com>
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