[User-committee] Horizon Usage Tracking Tools

Michael Krotscheck krotscheck at gmail.com
Mon May 4 22:48:57 UTC 2015


Subject Change, because I feel these are distinct topics.

On Mon, May 4, 2015 at 2:28 PM Stefano Maffulli <stefano at openstack.org>
wrote:
>
> You're already receiving good answers about the user survey. I'd like to
> add another venue that I think is worth exploring: adding tools inside
> Horizon that would collect interesting facts automatically and report
> them anonimized to the Foundation.
>

That's... a little out of scope for my question I think. Don't get me
wrong, I love the idea, especially since it would permit us to gather real
data that informs actual customer use, and can be fed back into our UX
process. However... well, I need to know how much someone is customizing
horizon, which can include options like build-from-scratch. In that case,
adding tools to horizon wouldn't do much good.

With that in mind, I can see four paths forward. I don't really advocate
any of them, but if collecting usage data is what you're after, there's way
easier ways to get it than custom code.

Path 1: Do nothing. Woo!

Path 2: Create a Google Analytics account, and convince one of the public
cloud providers to let the foundation collect usage data. This would
require modification of a single horizon template, and boom: Done. Probably
your fastest path to data, and you can roll it in with some kind of a
partner certification badge. In fact, one of the existing cloud providers
might already be collecting this data and would let you look at it (HINT
HINT)!

Path 3: Ask infra to deploy a copy of Open Web Analytics (
http://www.openwebanalytics.com/ ), and do the same as step 2, possibly by
adding a configuration field to horizon that automatically enables/disables
it. Or not, you can just ask for a template modification. Upside: You could
also gather data on docs usage, foundation website, StoryBoard, etc etc etc.

Path 4: Do some kind of crazy custom thing! Not advised, because you'd have
to maintain it.

Michael
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