[User-committee] User Committee Meeting Monday

Rochelle Grober rochelle.grober at huawei.com
Fri Dec 11 22:47:14 UTC 2015


Hey!

I think we should add a discussion on the TC decision about OpenStack interop and the requirement that an OpenStack cloud must be able to boot a Linux guest for it to be considered "OpenStack"

I think this info is very important to the user community and at a minimum, some background and context needs to be disseminated, and a further discussion scheduled.

--Rocky

> -----Original Message-----
> From: Stefano Maffulli [mailto:stefano at openstack.org]
> Sent: Friday, December 11, 2015 11:33 AM
> To: user-committee at lists.openstack.org
> Subject: Re: [User-committee] User Committee Meeting Monday
> 
> On 12/10/2015 04:11 PM, Shilla Saebi wrote:
> > This is a reminder to let everyone know that we have the monthly user
> > committee meeting scheduled for Monday December 14th at 1900 UTC in
> > #openstack-meeting on freenode.
> 
> Thanks for the reminder. Unfortunately I won't be able to join the
> real-time conversation (conflicting work schedule).
> 
> Looking at the minimalist agenda (copied below for convenience), I see
> topics that would be very useful to discuss on the mailing list for
> deeper analysis before bringing them to real-time chat.
> 
> I would like to debate the NP score, which I assume is the Net Promoter
> score. There are many strong reasons for removing the NPS from the
> survey altogether.
> 
> The main objection, NPS is used to track *customers* loyalty to a
> *brand*. For typical corporations, they can identify with precision
> customers and brand, therefore effectively measure such loyalty.
> 
> OTOH OpenStack Foundation has many types of customers, the concept of
> its products is not exactly defined and ultimately OpenStack can't be
> considered a brand in the sense of the original article that launche
> NPS
> https://hbr.org/2003/12/the-one-number-you-need-to-grow/
> 
> I'd argue that the NPS collected in the Survey in its current form has
> no value whatsoever. http://dilbert.com/strip/2008-05-08
> 
> Is the User Committee convinced that an open source project like
> OpenStack gets any value from tracking this score? Why exactly is that
> number tracked in the survey, what exactly does the UC want to get from
> that number, what actionable results are expected from it?
> 
> /stef
> 
> PS adding the Proposed Agenda below so you all can see it without extra
> clicks
> 
> * Meeting schedule - proposal to witch to biweekly (from monthly) &
> have
> alternating time with 1 APAC friendly
> * Next steps for Survey analysis (cuts against NP score)
> * discuss where we want to take the UC and what we can change
> 
> 
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> User-committee at lists.openstack.org
> http://lists.openstack.org/cgi-bin/mailman/listinfo/user-committee



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