[Product] User Story Ideas

Kruithof Jr, Pieter pieter.kruithof.jr at intel.com
Tue Jul 12 19:18:39 UTC 2016


Hi Kenny,

Re "Error Messages - How do I ensure the errors that are presented to users and operators in OpenStack are informative and useful?”

Danielle is planning to interview ~8 operators at the end of the month to start investigating how operators currently research and triage issues.  Let me know if the PWG want to participate in this effort and help drive the research plan.

Piet 



On 7/12/16, 12:50 PM, "Kenny Johnston" <kenny at kencjohnston.com> wrote:

>The OSIC team is working on our roadmap for 2016 and looking to potentially
>contribute to some initiatives that have already existed around the
>following topics:
>
>   - Inter-service Log Usability - How do I trace the logs for requests
>   that span services?[3][4][5]
>   - Auditability - How do I comply with security protocols that require,
>   for instance, the ability to store a history of what users interacted with
>   a given resource and when?[6]
>   - Error Messages - How do I ensure the errors that are presented to
>   users and operators in OpenStack are informative and useful?[1][2]
>
>I know these are already existing topics, but I'm wondering if the group
>has any thoughts to my drafting user stories for them, since AFAIK none
>exist.
>
>Thoughts? Any additional documentation or description of current work that
>you would point me to before creating user stories?
>
>Thanks!
>
>-- 
>Kenny Johnston | irc:kencjohnston | @kencjohnston
>[1]https://github.com/openstack/api-wg/tree/master/guidelines
>[2]https://wiki.openstack.org/wiki/API_Working_Group/Current_Design/Errors
>[3]https://wiki.openstack.org/wiki/LoggingStandards
>[4]
>http://specs.openstack.org/openstack/openstack-specs/specs/log-guidelines.html
>[5]https://wiki.openstack.org/wiki/LogWorkingGroup
>[6]https://wiki.openstack.org/wiki/AuditLogging
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