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<p>Hi Giles,</p>
<p><br>
</p>
<p>I am not sure about the issue, but can you please check if the database is up. Also can you paste the error in nova logs?<br>
</p>
<p><br>
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<div style="margin:0pt"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Times New Roman,serif" size="2"><span style="font-size:10pt">Regards,</span></font></span></font></div>
<div style="margin:0pt"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Times New Roman,serif" size="2"><span style="font-size:10pt">Sushma Korati
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<div style="margin:0pt"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Times New Roman,serif" size="2"><span style="font-size:10pt">sushma_korati@persistent.co.in
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Giles Cornelius Gomes <Giles.Cornelius@novotel-bd.com><br>
<b>Sent:</b> Sunday, August 10, 2014 3:42 PM<br>
<b>To:</b> <openstack@lists.openstack.org><br>
<b>Subject:</b> [Openstack] Error: Unable to retrieve instance list.</font>
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<p class="MsoNormal">Hello,</p>
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<p class="MsoNormal"><strong><span style="font-size:10.0pt; font-family:"Helvetica","sans-serif"; color:#B94A48; background:#F2DEDE">“Error:</span></strong><span class="apple-converted-space"><b><span style="font-size:10.0pt; font-family:"Helvetica","sans-serif"; color:#B94A48; background:#F2DEDE"> </span></b></span><span style="font-size:10.0pt; font-family:"Helvetica","sans-serif"; color:#B94A48; background:#F2DEDE">Unable
to retrieve instance list”</span> is showing while I was trying to launch an instance. Please let me know the reason and remedy.<span style="font-size:10.0pt; font-family:"Helvetica","sans-serif"; color:#B94A48; background:#F2DEDE"></span></p>
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<p class="MsoNormal"><span style="color:black">Best regards,</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt; color:black">Giles Cornelius Gomes</span></b><span style="color:black"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; color:black">Database Administrator (Billing)<br>
NovoTel Limited<br>
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Dhaka-1212, Bangladesh<br>
<br>
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