<div dir="ltr">Hey Tim,<div><br></div><div>    Well I am very new to ServiceNow but I was thinking the following would be helpful:</div><div><ul><li>Create / Delete Projects</li><li>Add / Remove Users to Projects</li></ul>
<div><br></div></div><div>I am thinking for anything more that we should just direct the user to the Horizon dashboard. What are your thoughts?</div><div><br></div><div>Any hurdles I should know before I attempt to write a plugin?</div>
<div><br></div><div>Thanks</div><div>Michael</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Jul 17, 2014 at 12:20 AM, Tim Bell <span dir="ltr"><<a href="mailto:Tim.Bell@cern.ch" target="_blank">Tim.Bell@cern.ch</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">What kind of integration are you looking for ?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If you’re using Puppet, there is some integration with the CMDB (<a href="http://puppetlabs.com/blog/servicenow-configuration-automation-integrates-puppet-enterprise" target="_blank">http://puppetlabs.com/blog/servicenow-configuration-automation-integrates-puppet-enterprise</a>)<u></u><u></u></span></p>

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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">At CERN, we’ve just written some standard record producers for common actions such as new project request. They are all very CERN
 specific though so would not be useful elsewhere.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Tim<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Michael Gale [mailto:<a href="mailto:gale.michael@gmail.com" target="_blank">gale.michael@gmail.com</a>]
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<b>Sent:</b> 16 July 2014 21:46<br>
<b>To:</b> <a href="mailto:openstack@lists.openstack.org" target="_blank">openstack@lists.openstack.org</a><br>
<b>Subject:</b> [Openstack] Service Now integration?<u></u><u></u></span></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p>
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<p class="MsoNormal">    Is anyone aware if work is being done to provide integration between OpenStack and ServiceNow (<a href="http://www.servicenow.com/" target="_blank">http://www.servicenow.com/</a>) ?<u></u><u></u></p>

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<p>Michael<u></u><u></u></p>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><span style="font-size:16px"><h2 style="font-family:Verdana,Arial,Helvetica,sans-serif;font-weight:bold;font-size:16px"><span style="font-family:verdana,sans-serif;color:rgb(24,24,24);font-size:14px;font-weight:normal;line-height:18px">“We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, for so long, with so little, we are now qualified to do anything with nothing.”</span><br>
</h2><div><p><font face="verdana, sans-serif"><span style="color:rgb(24,24,24);font-size:14px;line-height:18px">― </span><a href="https://www.goodreads.com/author/show/4666841.Konstantin_Josef_Jire_ek" style="color:rgb(102,102,0);text-decoration:none;font-size:14px;line-height:18px" target="_blank">Konstantin Josef Jireček</a></font><br>
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