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    <div class="moz-cite-prefix">Hiho,<br>
      <br>
      this occurs if an service not running or not reachable. In your
      case mostly api or compute.<br>
      Check if each service are running and reachable from your Horizon
      host.<br>
      <br>
      Check if all endpoints in keystone are configured correctly.<br>
      <br>
      Greetings<br>
      Heiko<br>
      <br>
      <br>
      On 23.04.2013 17:25, Mballo Cherif wrote:<br>
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    <blockquote
cite="mid:59D4773DE977644680FF76C57A768F32809FA1D77C@CROEXCFWP03.gemalto.com"
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        <p class="MsoNormal"><span lang="EN-US">Hi everybody, when I’m
            authenticate with horizon I have this message “<strong><span
style="font-family:"Calibri","sans-serif"">Error:
              </span></strong>Unauthorized: Unable to retrieve usage
            information.” And “</span><strong><span
              style="font-family:"Calibri","sans-serif"">Error:
            </span></strong>Unauthorized: Unable to retrieve quota
          information.<span lang="EN-US">”<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">How can I fix this
            issue? <o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">Thanks you for your
            help!<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">Sheriff!<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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</pre>
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