<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On Nov 28, 2011, at 11:17 AM, Stefano Maffulli wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi Anne,<br><br>thanks for bringing this up. <br><br>On Fri, 2011-11-18 at 12:38 -0600, Anne Gentle wrote:<br><blockquote type="cite"> a new possibility for Q&A.<br></blockquote><br>I think we should have a better system for users to find answers to<br>their questions. The number of users is increasing and the traffic on<br>this list is becoming hard for newcomers.<br><br>The objective of the Q&A system is to provide a place for users of<br>OpenStack to find answers about installing, operating and get started<br>developing Openstack. <br><br>Leaving aside naming the tools, what would be the most important<br>features to have? Here is my personal list, in no particular order:<br><br>* good search engine<br>* ability to promote question and best answer to FAQ<br>* good looking and nice to use<br>* custom domain (like <a href="http://ask.openstack.org">ask.openstack.org</a>)<br>* layout customizable, to give it the "<a href="http://openstack.org">openstack.org</a> look"<br>* use Launchpad login<br>* possibility to turn question into bug report (nice to have)<br><br>anything else? Please focus on features, we'll shop around for tools at<br>later stage.<br><br></div></blockquote><div><br></div><div>- Users should be able to "follow" a question, (e.g., email notifications per question and/or RSS feed per question).</div><div>- An effective way of filtering out spam (I see lots of spammy content in the RSS feed for <a href="http://forums.openstack.org">forums.openstack.org</a>).</div><div><br></div><div>Lorin</div><div>--</div><div><div><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Lorin Hochstein, Computer Scientist</div><div>USC Information Sciences Institute</div><div>703.812.3710</div><div><a href="http://www.east.isi.edu/~lorin">http://www.east.isi.edu/~lorin</a></div><div><br></div></div></span><br class="Apple-interchange-newline"><br></span></div></div></div></body></html>