<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">That's a bit like asking what the service contract is that comes with Linux. If you require support with Linux, then you buy RHEL, SLES, Ubuntu Advantage, ... <div><br></div><div>Think of OpenStack as an open-source cloud "operating system", not a single-vendor product. Like Linux, there are multiple vendors for public, private, and hybrid OpenStack clouds with many different SLA options already available. There are many public, private, and semi-private hosting/colo providers beyond RackSpace in the community. Many of the hardware vendors are starting to ship pre-configured OpenStacks. You can buy supported OpenStack distributions from several software/support companies like Nebula and Piston.<div><br></div><div>Why buy vendor lock in? What guarantee did you get running Solaris other than that you couldn't migrate to a new hardware vendor without dumping your software and IT investment? Even OpenSolaris has been officially killed by Oracle. The advantage of the OpenStack brand is vendor portability in cloud.</div><div><br></div><div>Brian<br><div><br></div><div><div><div><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>-------------------------------------------------</div><div>Brian Schott, CTO</div><div>Nimbis Services, Inc.</div><div><a href="mailto:brian.schott@nimbisservices.com">brian.schott@nimbisservices.com</a></div><div>ph: 443-274-6064 fx: 443-274-6060</div><div><br></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline">
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<br><div><div>On Nov 21, 2011, at 7:17 PM, Frans Thamura wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><p>Hi all</p><p>Just discuss related to openstack with several vendors, one of them ibm distributor director.</p><p>He asking sla , support related to openstack, so.. to make them interest and their customer that want guarrantee etc<br></p><p>What will we do for this case?<br></p><p>I cant bring openstack brand. </p><p>Can help?</p><p>Thx<br></p><p>F</p>
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