<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">All:<div><br></div><div>Note that the proposed OpenStack Stack Exchange site was rejected as being too close to the existing Server Fault site: <a href="http://area51.stackexchange.com/proposals/31788/openstack">http://area51.stackexchange.com/proposals/31788/openstack</a></div><div><br></div><div><a href="http://area51.stackexchange.com/proposals/31788/openstack"></a>Lorin<br><div>
<div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><span class="Apple-style-span" style="font-size: 12px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>--</div><div>Lorin Hochstein, Computer Scientist</div><div>USC Information Sciences Institute<br></div><div>703.812.3710</div><div><a href="http://www.east.isi.edu/~lorin">http://www.east.isi.edu/~lorin</a></div></div></span></div></span></div></span></div></div>
</div>
<br><div><div>On May 8, 2011, at 1:40 PM, Everett Toews wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">Hi Jordan,<div><br></div><div>Thanks a lot for sharing that process with me. I appreciate it.</div><div><br></div><div>I've made my proposal at <a href="http://wiki.openstack.org/Governance/Proposed/QuestionAndAnswerSoftware">http://wiki.openstack.org/Governance/Proposed/QuestionAndAnswerSoftware</a></div>
<div><br></div><div>Everett<br><br><div class="gmail_quote">On Sat, May 7, 2011 at 8:17 PM, Jordan Rinke <span dir="ltr"><<a href="mailto:jordan@openstack.org">jordan@openstack.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
The replacement of Launchpad Questions hasn't been fully discussed. If people want OSQnA to replace that functionality it needs to be proposed for the next PPB meeting ( <a href="http://wiki.openstack.org/Governance/Proposed/" target="_blank">http://wiki.openstack.org/Governance/Proposed/</a> ) and discussed on list (Although to me it seems fairly evident that it is desired). AFAIK that is the course of action needed to get that either implemented as a replacement or as an add-on. Whatever the questions software is the forums will maintain a sticky pointing to it (or both etc.).<br>
<br>
(I just learned how all that workd properly ;)<br>
<div class="im"><br>
<br>
-----Original Message-----<br>
From: "Everett Toews" <<a href="mailto:everett.toews@cybera.ca">everett.toews@cybera.ca</a>><br>
</div><div><div></div><div class="h5">Sent: Saturday, May 7, 2011 10:06pm<br>
To: "Jordan Rinke" <<a href="mailto:jordan@openstack.org">jordan@openstack.org</a>><br>
Cc: "Chad Keck" <<a href="mailto:chad@chadkeck.com">chad@chadkeck.com</a>>, "Stephen Spector" <<a href="mailto:stephen.spector@openstack.org">stephen.spector@openstack.org</a>>, <a href="mailto:openstack@lists.launchpad.net">openstack@lists.launchpad.net</a><br>
Subject: Re: [Openstack] Creating a forum<br>
<br>
Okay...so I at least have to ask. Where exactly does that leave the<br>
evaluation and potential use of QnA software? Will there be a<br>
<a href="http://qa.openstack.org/" target="_blank">qa.openstack.org</a>?<br>
<br>
The meeting logs for the PPB (<br>
<a href="http://wiki.openstack.org/Governance/PPB/PPBMeetingLogs" target="_blank">http://wiki.openstack.org/Governance/PPB/PPBMeetingLogs</a>) haven't been posted<br>
yet so it isn't clear.<br>
<br>
I would be willing to host a OSQA site for evaluation purposes.<br>
<br>
One thing to keep in mind for after the evaluation process. The users for<br>
the <a href="http://OpenStack.org">OpenStack.org</a> wiki and any forum/QnA software should be synced so people<br>
don't need 3 username/passwords when trying to get help.<br>
<br>
I confess it's tempting to just let this drop but there are enough people on<br>
the ML who want this warrant pursuing it.<br>
<br>
Everett<br>
<br>
On Thu, May 5, 2011 at 2:40 PM, Jordan Rinke <<a href="mailto:jordan@openstack.org">jordan@openstack.org</a>> wrote:<br>
<br>
> Forums (<a href="http://forums.openstack.org/" target="_blank">forums.openstack.org</a>) have just been approved by the PPB.<br>
> Delegation on working with the community to get consensus on selecting a<br>
> software for them is to Chad Keck, Myself and Stephen Spector.<br>
><br>
> I should note that based on what I read it appears Forums AND Questions<br>
> seem to be the answer to the forums debate with a sticky on the forums<br>
> pointing to whatever the QA software is to funnel specific questions to a<br>
> questions facility but also to allow general discussion on the forums. Right<br>
> now, I personally am only focusing on the forums/discussion portion since<br>
> that was the only portion specifically voted on that I am aware of.<br>
><br>
> If you have a suggestion for forum software please provide it and I will<br>
> get demos of every one recommended up and we can put the software to a vote<br>
> for the official forums.<br>
><br>
> -----Original Message-----<br>
> From: "Chad Keck" <<a href="mailto:chad@chadkeck.com">chad@chadkeck.com</a>><br>
> Sent: Thursday, May 5, 2011 3:59pm<br>
> To: <a href="mailto:openstack@lists.launchpad.net">openstack@lists.launchpad.net</a><br>
> Subject: Re: [Openstack] Creating a forum<br>
><br>
> I was about to say ;)<br>
><br>
> My unofficial forums aren't THAT ugly!<br>
><br>
> -- Chad<br>
><br>
> On May 5, 2011, at 2:15 PM, Anne Gentle wrote:<br>
><br>
> > Oh and I use "ugly" in quotation marks to indicate that's completely<br>
> subjective. No judgment from me! I only believe data. :) I didn't want to<br>
> use inflammatory word choices here, sorry.<br>
> ><br>
> > On Thu, May 5, 2011 at 2:11 PM, Anne Gentle <<a href="mailto:anne@openstack.org">anne@openstack.org</a>> wrote:<br>
> > We're still so small it's very reasonable for all members of the<br>
> community to want to have some say here. Plus there's a lotta overlap in<br>
> these two groups, dev and SA. :)<br>
> ><br>
> > - we're highly interested in defending OpenStack as a brand and as such,<br>
> don't see value in "ugly" unofficial forums<br>
> > - we want to participate but only if it's a tool we like and feel we've<br>
> given input into<br>
> > - we don't want to further dilute the resources we have with yet another<br>
> login-based website<br>
> > - we somehow tied it into the Launchpad/Github debate as Launchpad<br>
> Answers is one solution to the types of problems that a "forum" solves<br>
> ><br>
> > I think a clearer restatement of the end-goals of forums would be<br>
> helpful. Here are some ideas. Please offer your input as well.<br>
> ><br>
> > 1. Efficiency and reduce confusion: Offer one place to ask and answer<br>
> questions.<br>
> > 2. Efficiency and reduce confusion: Decrease user-question-type traffic<br>
> on #openstack IRC.<br>
> > 3. Reciprocity: Offer a place to help others expecting help in return.<br>
> > 4. Reputation: Offer a method for proving your knowledge of OpenStack.<br>
> > 5. Efficiency and reduce confusion: Eliminate the scattering of places<br>
> where you can ask and answer questions now: <a href="http://docs.openstack.org/" target="_blank">docs.openstack.org</a> comments,<br>
> Launchpad Answers, and IRC.<br>
> ><br>
> > Adding a forum without eliminating at least one other of these options<br>
> does not seem efficient without proving the gains you expect to see. We have<br>
> to keep monitoring all sites including Twitter for questions, yet Twitter in<br>
> itself does not provide a tool for a community support site.<br>
> ><br>
> > Since docs provide support and also an opportunity for Q&A I'm pretty<br>
> vested in the solution as well. I'd prefer we find a way to integrate with a<br>
> site that could become a community support site, not just a forum. I think<br>
> that distinction is at the heart of this discussion.<br>
> ><br>
> > Does that help?<br>
> > Anne<br>
> ><br>
> ><br>
> ><br>
> > On Thu, May 5, 2011 at 1:06 PM, Jordan Rinke <<a href="mailto:jordan@openstack.org">jordan@openstack.org</a>><br>
> wrote:<br>
> > I don't see why developers are weighing in so heavily on something<br>
> specifically for the user community? Many of you have specifically said you<br>
> wouldn't visit a forum so why do you care so much about what software it<br>
> uses, or if it even exists?<br>
> ><br>
> > -----Original Message-----<br>
> > From: "Chad Keck" <<a href="mailto:chad@chadkeck.com">chad@chadkeck.com</a>><br>
> > Sent: Thursday, May 5, 2011 12:55pm<br>
> > To: <a href="mailto:openstack@lists.launchpad.net">openstack@lists.launchpad.net</a><br>
> > Subject: Re: [Openstack] Creating a forum<br>
> ><br>
> > What does it matter what the forum looks like? If you are implying that<br>
> forums are largely unpopular today because of StackOverflow you would be<br>
> wrong. Of course StackOverflow is popular, for some, and it works great for<br>
> a specific type of community.<br>
> ><br>
> > Maybe someone should clearly articulate what problem we are trying to<br>
> solve here. If it's direct Q&A then a StackOverflow style site is probably<br>
> better, if its a place for conversation, exchange of ideas or asking<br>
> indirect questions I think traditional forums are better, IMHO.<br>
> ><br>
> > -- Chad<br>
> ><br>
> > On May 5, 2011, at 11:21 AM, Ed Leafe wrote:<br>
> ><br>
> > > On May 4, 2011, at 10:44 PM, Chad Keck wrote:<br>
> > ><br>
> > >> How about this...<br>
> > >><br>
> > >> <a href="http://www.stackertalk.com/" target="_blank">www.stackertalk.com</a><br>
> > >><br>
> > >> Since I'm not a developer I'd like to contribute in some form or<br>
> another :) There is a lot more refinement that needs to go into the site but<br>
> I'm happy to run this forum. If anyone would like to help<br>
> moderate/administer please let me know.<br>
> > ><br>
> > > -1<br>
> > ><br>
> > > This looks like every other run-of-the-mill forum circa 1999. The<br>
> reason StackOverflow is so popular is largely a reaction to fora like this.<br>
> > ><br>
> > ><br>
> > > -- Ed Leafe<br>
> > ><br>
> > ><br>
> > ><br>
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