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It appears to be network issue. Please check installation logs for more details:

Can your host system reach internet?
If so, is it behind any firewall?

> On 13 Apr 2017, at 05:28, Ravikumar R <rravikumar1981 at gmail.com> wrote:
> 
> 
> HI,
> 
> I'm trying to install Mirantis fuel in Ubuntu 14.04 VM running in ESXi. I have hadware virtualization enabled in the VM settings..
> 
> The installation stuck at "Waiting for product VM to download files. Please do NOT abort the script"
> 
> + ./actions/master-node-create-and-install.sh
> Virtual machine 'fuel-master' is created and registered.
> UUID: fcc56d72-b054-4c6b-801e-a2348221911c
> Settings file: '/root/VirtualBox VMs/fuel-master/fuel-master.vbox'
> Adding hostonly adapter to fuel-master and bridging with host NIC vboxnet0...
> Adding disk to fuel-master, with size 65535 Mb...
> 0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...100%
> Medium created. UUID: 9f0c385c-c855-432a-a16b-e45ea1591b61
> Adding serial numbers of disks to fuel-master...
> Adding hostonly adapter to fuel-master and bridging with host NIC vboxnet1...
> Adding NAT adapter to fuel-master for outbound network access through the host system...
> 
> Waiting for VM "fuel-master" to power on...
> VM "fuel-master" has been successfully started.
> 
> Waiting for product VM to download files. Please do NOT abort the script...
> 
> 
> The installation never moved out of this point and times out of 3000 seconds.
> 
> Is it supported to run the Fuel in a EXSi based VM as host?
> 
> If yes, please let me know how to troubleshoot this issue.
> 
> Thanks,
> Ravi
> 
> 
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