Open Stack

+1 for the idea of a StackExchange-type site. I tend to find them to be better resources than old-school forums, but without the barriers to just "dropping by with a question" that Ron mentioned for mailing lists. (It's hard to get users to search mailing list archives before reposting a question, especially when the search functionality isn't stellar.) I think the StackExchange approach is a good balance. Still doesn't fit into a core dev's workflow quite as well, but the point is to get users and power users answering questions for each other.

Todd

On May 3, 2011, at 4:24 AM, Thierry Carrez wrote:

> Jordan Rinke wrote:
>> I had a number of discussions with various people at the summit about creating a forum for openstack (forum.openstack.org) and everyone seemed to think it was a good idea especially for user support and discussions for people who are not likely to use a mailing list. So I have 2 questions...
> 
> A forum is almost always the wrong solution when we talk about a
> developer/technical subject. In my experience it always ended up
> fragmenting the community between developers (who don't read the forums)
> and users (who don't read the rest).
> 
> It creates frustration as people ask questions that are not answered. It
> creates confusion as non-skilled people give bad answers, and answers
> from old threads end up outdated and wrong.
> 
> The solution for your problem is not a forum. It's a stackexchange-type
> site. Then questions can be edited, de-duplicated and the good answer
> wins, with a karma-based meritocracy that ensures self-administration.
> 
> So my suggestion is:
> Set up a stackexchange-type site, drop LP Answers.
> 
> -- 
> Thierry Carrez (ttx)
> Release Manager, OpenStack
> 
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