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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">I went ahead an updated the etherpad to include the screener survey for the persona interviews. It’s the same as the usability survey except for the addition
of a new question:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">5b which of the following describes your role?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><span style="mso-list:Ignore">a)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Cloud Developer: Design, implement, publish and maintain the technical aspects of a service component<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><span style="mso-list:Ignore">b)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Cloud Operator: Monitor running systems, and track and initially triage events<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><span style="mso-list:Ignore">c)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Cloud Administrator: Responsible for all cloud operational processes in their area of expertise (e.g., Network)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><span style="mso-list:Ignore">d)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Tenant / Domain Administrator: Responsible for administering a customer’s communities and their resources.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><span style="mso-list:Ignore">e)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Cloud Consumer / End User: Request & use resources, depending on aaS offering (IaaS, PaaS, SaaS, etc. user).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Please make changes and edits as appropriate.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">I may also schedule a meeting with a smaller group to work on the survey for an hour. Let me know if you’re interested in participating…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Piet<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Jacki Bauer [mailto:jacki.bauer@RACKSPACE.COM]
<br>
<b>Sent:</b> Monday, February 17, 2014 9:45 AM<br>
<b>To:</b> Ju Lim<br>
<b>Cc:</b> Meingast, Melissa; Kruithof, Piet; openstack-personas@lists.openstack.org<br>
<b>Subject:</b> Re: [Openstack-personas] Updated Screener<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I think there might be a little confusion about the screener(s). The one that Piet posted to the etherpad last week is for the usability testing he and Melissa are conducting next week, not for the persona interviews. It's a good starting
point, but needs work to make it more relevant to the interviews. So you are right to be confused by the questions and I don't think you missed anything about the intent of the screener :)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I think we can use Piet's screener and just make it broader to include more than just server admin tasks. Does someone feel confident listing a couple tasks for each of the 5 roles below?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:19.2pt;text-indent:-.25in;line-height:15.0pt;mso-list:l2 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Arial Unicode MS","sans-serif";color:#333333">Cloud Developer: Design, implement, publish and maintain the technical aspects of a service component<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:19.2pt;text-indent:-.25in;line-height:15.0pt;mso-list:l2 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Arial Unicode MS","sans-serif";color:#333333">Cloud Operator: Monitor running systems, and track and initially triage events<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:19.2pt;text-indent:-.25in;line-height:15.0pt;mso-list:l2 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Arial Unicode MS","sans-serif";color:#333333">Cloud Administrator: Responsible for all cloud operational processes in their area of expertise (e.g., Network)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:19.2pt;text-indent:-.25in;line-height:15.0pt;mso-list:l2 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Arial Unicode MS","sans-serif";color:#333333">Tenant / Domain Administrator: Responsible for administering a customer’s communities and their resources.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:19.2pt;text-indent:-.25in;line-height:15.0pt;mso-list:l2 level1 lfo1;background:white">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Arial Unicode MS","sans-serif";color:#333333">Cloud Consumer / End User: Request & use resources, depending on aaS offering (IaaS, PaaS, SaaS, etc. user).<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Feb 14, 2014, at 9:42 PM, Ju Lim <<a href="mailto:julim@redhat.com">julim@redhat.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal">Melissa / Piet: <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've updated and commented on the etherpad and also adjusting some of the questions and answers. Some of my questions I've combined or modified. I don't have any informational questions, only qualifying questions.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">In looking at the questions, there seems to be some informational questions that don't need to be there in order to screen someone to be a candidate for a persona interview and it seems to be mainly/only focused on server administration
and seems to be limiting our screening for only 1 persona. I thought we were trying to screen for 5 categories, e.g. administrator, consumer, developer, tenant administrator, and operator. Or, was there some discussion I missed about what the intent of the
screener is?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Please advise.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Ju<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">On Feb 14, 2014, at 8:00 PM, "Meingast, Melissa" <<a href="mailto:Melissa.Meingast@hp.com">Melissa.Meingast@hp.com</a>> wrote:<o:p></o:p></p>
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<br>
<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As well, can you please indicate if these are qualifying questions, or just informational, and if qualifying, what the criteria and quotas are?</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Kruithof,
Piet<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Friday, February 14, 2014 5:30 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Ju Lim; <a href="mailto:openstack-personas@lists.openstack.org">
openstack-personas@lists.openstack.org</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [Openstack-personas] Updated Screener</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Hi Ju,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Do you mind writing-out any questions that you want to include exactly as they should be displayed in the survey? Also, can you be more specific about the
ordering?</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Thanks,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7B7B7B">Piet</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Ju
Lim [<a href="mailto:julim@redhat.com"><span style="color:purple">mailto:julim@redhat.com</span></a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Friday, February 14, 2014 2:57 PM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:openstack-personas@lists.openstack.org"><span style="color:purple">openstack-personas@lists.openstack.org</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [Openstack-personas] Updated Screener</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Piet:<o:p></o:p></p>
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<p class="MsoNormal">I took a quick look and here are some comments and/or questions that should be added -- it'll need some wordsmithing:<o:p></o:p></p>
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<p class="MsoNormal">(1) Need to ask a question about scope of person's responsibilities -- single data center, multiple locations, regions, etc. -- it's relevant to understanding the scope of what he/she is managing.<o:p></o:p></p>
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<p class="MsoNormal">(2) What kind of cloud services does he/she use or manage? e.g. Public, private or on premise, and/or hybrid cloud<o:p></o:p></p>
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<p class="MsoNormal">(3) How do you engage with the cloud services?<o:p></o:p></p>
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<p class="MsoNormal">e.g. Administer cloud services, Consumer / user of cloud services, Develop services, Onboarding infrastructure for creating cloud services<o:p></o:p></p>
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<p class="MsoNormal">(4) Do you use PaaS in your cloud? <-- this matters for screening consumers who may be Paas users or not (as we figure out the cloud user role)<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">(5) Order of questions still needs a bit of work<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I might have more questions to add, and I'll email/add them to the Etherpad. Do you want comments in email or on the Etherpad? Please advise.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Ju<o:p></o:p></p>
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<p class="MsoNormal">On Feb 14, 2014, at 4:42 PM, "Kruithof, Piet" <<a href="mailto:pieter.c.kruithof-jr@hp.com"><span style="color:purple">pieter.c.kruithof-jr@hp.com</span></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#595959">An updated screener for the usability has been posted to etherpad. I absolutely need to start collecting responses by Sunday evening, so please provide feedback
by no later than Saturday.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#595959"><a href="https://etherpad.openstack.org/p/persona-working-group"><span style="color:#954F72">https://etherpad.openstack.org/p/persona-working-group</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#595959">Thanks,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#595959">Piet</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#5B9BD5">Pieter Kruithof, MS, CPE</span><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif""><br>
</span></b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172">UX Design and Research Lead<br>
Cloud OS</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172">Director,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172">Board of Certification in Professional Ergonomics and Human Factors</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172"><br>
<a href="mailto:pieter.c.kruithof-jr@hp.com"><span style="color:#717172;text-decoration:none">pieter.c.kruithof-jr@hp.com</span></a><br>
T +1 970 8981918<br>
M +1 512 5762844</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172">"If you think good design is expensive, you should look at the cost of bad design.”</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#5B9BD5">Dr. Ralf Speth, CEO Jaguar</span><o:p></o:p></p>
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Hewlett-Packard Company<br>
3404 E Harmony Rd.<br>
FTC06<br>
Fort Collins, CO 80528-9544<br>
USA<br>
<br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="http://www.hp.com/"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#717172;text-decoration:none"><img border="0" width="46" height="46" id="_x0000_i1025" src="http://www8.hp.com/h10180/images/hp_blue_rgb_72ppi_22px.png" alt="HP"></span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">_______________________________________________<br>
openstack-personas mailing list<br>
<a href="mailto:openstack-personas@lists.openstack.org"><span style="color:#954F72">openstack-personas@lists.openstack.org</span></a><br>
<a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas"><span style="color:#954F72">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
openstack-personas mailing list<br>
<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a><br>
<a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</a><o:p></o:p></p>
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