<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><br><div><div>On Feb 13, 2014, at 3:40 PM, Kruithof, Piet <<a href="mailto:pieter.c.kruithof-jr@hp.com">pieter.c.kruithof-jr@hp.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">BTW – it would be great if anyone could recommend an operator that would be interested in participating in the study. Currently, the biggest barrier is lack of people….<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">Also, we need 4-6 scenarios/task to have people complete as part of the study. Any recommendations would be welcome and potentially increase the likelihood of being invited to observe.</span></div></div></div></blockquote><div><br></div><div>Here are some ideas for a few basic scenarios/tasks for a self-service Horizon user…</div><div><br></div><div><!--?xml version="1.0" encoding="UTF-8" standalone="no"?-->
<div>Scenario: Launching an instance
</div><div>Individual Tasks:
</div><div>-Create a security key pair. (Could be set up optionally before test)
</div><div>-Create a network. (Could be set up optionally before test)
</div><div>-Import an image. (Could be optional)
</div><div>-Launch an instance using security key pair X, network Y, and image Z. (Could add in additional requirements such as size or number of instances to launch.)
</div><div>-Confirm that instance was launched successfully.
</div><div><br></div><div>Scenario: Understand how many vCPUs are currently in use vs. how much quota is left.
</div><div>Individual Tasks:
</div><div>-Check out Overview Page to review current quota use/limit details.
</div><div><br></div><div>Scenario: Take a snapshot of an Instance to save for later use.
</div><div>Individual Tasks:
</div><div>-Either Launch an instance successfully, or identify a running instance in the instance view.
</div><div>-Choose to take a snapshot of that instance.
</div><div>-Confirm that the snapshot was successful.
</div><div><br></div><div>Scenario: Launch an instance from a snapshot.
</div><div>Individual Tasks:
</div><div>-Choose to either create an instance and boot from a snapshot, or identify a snapshot to create an instance from.
</div><div>-Confirm that the instance was started successfully.
</div><div><br></div><div>Scenario: Launch an instance that boots from a specific volume.
</div><div>Individual Tasks:
</div><div>-Create a volume (Could be set up optionally before test)
</div><div>-Launch an instance using Volume X as a boot source.</div><div><br></div><div>Liz </div></div><div><br></div><br><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">Piet<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0in 0in;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>Meingast, Melissa<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, February 13, 2014 1:17 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Ju Lim; Liz Blanchard<br><b>Cc:</b><span class="Apple-converted-space"> </span><<a href="mailto:openstack-personas@lists.openstack.org">openstack-personas@lists.openstack.org</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [Openstack-personas] Participants needed for Horizon usability study<o:p></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">We may want to use a different sample for the persona effort, if we can get enough interest in participating, to try to get the cleanest data possible and broaden our reach.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div><div><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;"><span class="Apple-converted-space"> </span>Ju Lim [<a href="mailto:julim@redhat.com" style="color: purple; text-decoration: underline;">mailto:julim@redhat.com</a>]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, February 13, 2014 10:57 AM<br><b>To:</b><span class="Apple-converted-space"> </span>Liz Blanchard<br><b>Cc:</b><span class="Apple-converted-space"> </span><<a href="mailto:openstack-personas@lists.openstack.org" style="color: purple; text-decoration: underline;">openstack-personas@lists.openstack.org</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [Openstack-personas] Participants needed for Horizon usability study<o:p></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Hi Piet:<o:p></o:p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">As mentioned offline, I'm also happy to help in whatever way help is needed, observation note-taking, analysis, finding people to participate, etc. Do keep us in the loop and will be happy to block of time to help make this possible on my side.<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Thank you and Melissa for spearheading this effort. As part of the study, can we also try to ask if the participants might like to be interviewed for the personas effort that is underway? Thoughts?<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Thanks again,<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Ju<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">On Feb 13, 2014, at 11:43 AM, Liz Blanchard <<a href="mailto:lsurette@redhat.com" style="color: purple; text-decoration: underline;">lsurette@redhat.com</a>> wrote:<o:p></o:p></div></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></p><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">On Feb 12, 2014, at 5:08 PM, Kruithof, Piet <<a href="mailto:pieter.c.kruithof-jr@hp.com" style="color: purple; text-decoration: underline;">pieter.c.kruithof-jr@hp.com</a>> wrote:<o:p></o:p></div></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></p><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">Hi Liz,</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">Melissa Meingast will be running the usability study for us. We still need to have some discussion internally on who should participate, but would suspect that individulas willing to actively participate will be given priority. We are planning to meet as a group at the end of each day to discuss what we observed as a team.</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">It would also be helpful to have a virtual whiteboard where observers can leave comments.</span><o:p></o:p></div></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Sounds great, Piet. Keep me in the loop on where you head with this.<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Best,<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Liz<o:p></o:p></div></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></p><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);">Piet</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(123, 123, 123);"> </span><o:p></o:p></div></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0in 0in;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span class="apple-converted-space"><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Liz Blanchard [<a href="mailto:lsurette@redhat.com" style="color: purple; text-decoration: underline;">mailto:lsurette@redhat.com</a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, February 12, 2014 11:01 AM<br><b>To:</b><span class="apple-converted-space"> </span>Kruithof, Piet<br><b>Cc:</b><span class="apple-converted-space"> </span><<a href="mailto:openstack-personas@lists.openstack.org" style="color: purple; text-decoration: underline;">openstack-personas@lists.openstack.org</a>><br><b>Subject:</b><span class="apple-converted-space"> </span>Re: [Openstack-personas] Participants needed for Horizon usability study</span><o:p></o:p></div></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> <o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> <o:p></o:p></div></div><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">On Feb 12, 2014, at 1:39 PM, Kruithof, Piet <<a href="mailto:pieter.c.kruithof-jr@hp.com" style="color: purple; text-decoration: underline;"><span style="color: purple;">pieter.c.kruithof-jr@hp.com</span></a>> wrote:<o:p></o:p></div></div><div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><br><br><o:p></o:p></p></div><blockquote style="margin-top: 5pt; margin-bottom: 5pt;"><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);">HP is planning to run a usability study of Horizon during the week of February 24<sup>th</sup>. The intent is to feed the results of the study back to the community. </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);">Let me know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. </span><o:p></o:p></div></div></blockquote><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> <o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Sounds like a great effort, Piet. Let me know if I can assist in running the Usability Test in any way. If you don’t need any help would there be an option for me to observe?<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> <o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Thanks!<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Liz<o:p></o:p></div></div><div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><br><br><o:p></o:p></p></div><blockquote style="margin-top: 5pt; margin-bottom: 5pt;"><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);">Thanks,</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);">Piet</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(89, 89, 89);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(91, 155, 213);">Pieter Kruithof, MS, CPE</span><b><span style="font-size: 8pt; font-family: Arial, sans-serif;"><br></span></b><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114);">UX Design and Research Lead<br>Cloud OS</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114);"><br><a href="mailto:pieter.c.kruithof-jr@hp.com" style="color: purple; text-decoration: underline;"><span style="color: rgb(113, 113, 114); text-decoration: none;">pieter.c.kruithof-jr@hp.com</span></a><br>T +1 970 8981918<br>M +1 512 5762844</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114);"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114);">"If you think good design is expensive, you should look at the cost of bad design.”</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(91, 155, 213);">Dr. Ralf Speth, CEO Jaguar</span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114);"><br>Hewlett-Packard Company<br>3404 E Harmony Rd.<br>FTC06<br>Fort Collins, CO 80528-9544<br>USA<br><br></span><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><a href="http://www.hp.com/" style="color: purple; text-decoration: underline;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(113, 113, 114); border: 1pt solid windowtext; padding: 0in; text-decoration: none;"><span><image001.jpg></span></span></a></span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> </span><o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 9pt; font-family: Helvetica, sans-serif;">_______________________________________________<br>openstack-personas mailing list<br><a href="mailto:openstack-personas@lists.openstack.org" style="color: purple; text-decoration: underline;"><span style="color: rgb(149, 79, 114);">openstack-personas@lists.openstack.org</span></a><br><a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas" style="color: purple; text-decoration: underline;"><span style="color: rgb(149, 79, 114);">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</span></a></span><o:p></o:p></div></div></blockquote></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">_______________________________________________<br>openstack-personas mailing list<br><a href="mailto:openstack-personas@lists.openstack.org" style="color: purple; text-decoration: underline;">openstack-personas@lists.openstack.org</a><br><a href="http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas" style="color: purple; text-decoration: underline;">http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas</a></div></div></div></div></div></blockquote></div><br></body></html>