[Openstack-personas] Goals for Personas

Dave Neary dneary at redhat.com
Fri Jan 10 22:29:32 UTC 2014


Hi,

On 01/10/2014 11:18 PM, Nicholas Chase wrote:
> Am I the only one struck with the irony of having to establish personas
> for the people who are going to need the personas? :)

It's turtles all the way down...

> Now, we have seen some very long lists, from Dave's initial stab at it
> to the IBM list of roles.  The reality is that these lists are probably
> too long. I did have a look at that presentation and I think one
> true-ism is that once we get beyond 3-7 personas it's getting
> unmanagable.  At the very least, none of our target audiences, whoever
> they are, are going to provide more customized approaches than that.

I would say if we end up with 6-8 total, with each group using them
targeting 3-4 as their primary focus, we're doing well. The docs folks
and PTLs won't care about the same people, nor will the marketing &
bizdev folks care about the same people as the UX designers.

Cheers,
Dave.

-- 
Dave Neary - Community Action and Impact
Open Source and Standards, Red Hat - http://community.redhat.com
Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13



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