[Openstack-personas] Update on Interviews

Liz Blanchard lsurette at redhat.com
Tue Apr 22 20:58:05 UTC 2014


Hi Jacki,

I’ve dropped everyone off of this thread other than the persona mailing list because I think all of those folks are on the list and this way they won’t get duplicate mail.

I just updated the list of interviewees based on the interviews that Ju and I have done:
https://docs.google.com/spreadsheet/ccc?key=0AvQE91VIsD6ldDJxdTdtTXVWdWdFSzdJWXgtbFJReUE&usp=drive_web#gid=0

There are a few people who we interviewed from the list of folks who responded to the Usability Test screener. I added them along with the developer from Red Hat that we interviewed to the end of this list…not sure if that’s helpful at all, so feel free to delete if it’s just extra.

We are continuing to try to tap people internally, but it sounds like their availability won’t be until after OpenStack Summit (rough time during the year with Red Hat Summit just finishing and folks catching up with everything). I think it makes sense to move forward with analysis on the operator/admin side of things and if there is extra time, maybe do some initial analysis of developers and end users. I think it would be good to report on at least something in each of these categories for summit.

My thoughts,
Liz

On Apr 21, 2014, at 10:50 AM, Jacki Bauer <jacki.bauer at rackspace.com> wrote:

> Hi everyone,
> It looks like we have 13 complete interviews so far, and about one week to conduct more in time for the data to be included in the analysis.
> 
> Roughly, the interviews break down to:
> operator/admin - 6
> user - 2
> hybrid - 2
> developer - 1
> 
> Because of the low numbers, it’ll be hard to get personas that don’t align with role, so I wonder if we should shelve the non-operator/admin interviews for later analysis and try to get some more interviews done with the operator/admin types. That way when we do our affinity analysis, the main commonalities among people won’t be their role. Thoughts?
> 
> Action Items for Everyone: 
> 
> Could you please update the interviewee doc with the status of each contact? Let us know if they have been interviewed, scheduled, no response, etc.
> If possible, reach out to the no response people with a follow-up to see if we can get some of them scheduled. If you don’t have any more time to interview, let us know so we can reassign people.
> 
> 
> 

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