[Openstack-operators] [dev] [doc] Operations Guide future

Doug Thompson doug at catalyst.net.nz
Thu Jun 1 22:27:06 UTC 2017


Hi Alexandra,   I have always been in favour of having operations guides separate from an administration guide although there needs to be a lot of cross reference.
   IMHO, operations guides should have commands and instructions on how to diagnose and remedy issues of a running installation.  Administration guides should have lots of detail on configuration and how to implement features.
On Thu, 2017-06-01 at 15:06 +0000, Alexandra Settle wrote:
> Hi everyone,
>  
> I haven’t had any feedback regarding moving the Operations Guide to the OpenStack wiki. I’m not taking silence as compliance. I would really like to hear people’s opinions
>  on this matter.
>  
> To recap:
>  
> 
> Option one: Kill the Operations Guide
>  completely and move the Administration Guide to project repos.Option two: Combine the Operations and
>  Administration Guides (and then this will be moved into the project-specific repos)Option three: Move Operations Guide to
>  OpenStack wiki (for ease of operator-specific maintainability) and move the Administration Guide to project repos.
>  
> Personally, I think that option 3 is more realistic. The idea for the last option is that operators are maintaining operator-specific documentation and updating it as they
>  go along and we’re not losing anything by combining or deleting. I don’t want to lose what we have by going with option 1, and I think option 2 is just a workaround without fixing the problem – we are not getting contributions to the project.
>  
> Thoughts?
>  
> Alex
>  
> 
> From:
> Alexandra Settle <a.settle at outlook.com>
> 
> Date: Friday, May 19, 2017 at 1:38 PM
> 
> To: Melvin Hillsman <mrhillsman at gmail.com>, OpenStack Operators <openstack-operators at lists.openstack.org>
> 
> Subject: Re: [Openstack-operators] Fwd: [openstack-dev] [openstack-doc] [dev] What's up doc? Summit recap edition
> 
> 
>  
> 
> Hi everyone,
>  
> Adding to this, I would like to draw your attention to the last dot point of my email:
>  
> “One of the key takeaways from the summit was the session that I joint moderated with Melvin Hillsman regarding the Operations and Administration
>  Guides. You can find the etherpad with notes here: 
> https://etherpad.openstack.org/p/admin-ops-guides  The session was really helpful – we were able to discuss with the operators present the current situation of the documentation team, and how they could help us maintain the two guides, aimed at the same
>  audience. The operator’s present at the session agreed that the Administration Guide was important, and could be maintained upstream. However, they voted and agreed that the best course of action for the Operations Guide was for it to be pulled down and put
>  into a wiki that the operators could manage themselves. We will be looking at actioning this item as soon as possible.”
>  
> I would like to go ahead with this, but I would appreciate feedback from operators who were not able to attend the summit. In the etherpad you will
>  see the three options that the operators in the room recommended as being viable, and the voted option being moving the Operations Guide out of docs.openstack.org into a wiki. The aim of this was to empower the operations community to take more control of
>  the updates in an environment they are more familiar with (and available to others).
>  
> What does everyone think of the proposed options? Questions? Other thoughts?
>  
> Alex
>  
> 
> From:
> Melvin Hillsman <mrhillsman at gmail.com>
> 
> Date: Friday, May 19, 2017 at 1:30 PM
> 
> To: OpenStack Operators <openstack-operators at lists.openstack.org>
> 
> Subject: [Openstack-operators] Fwd: [openstack-dev] [openstack-doc] [dev] What's up doc? Summit recap edition
> 
> 
>  
> 
> 
>  
> 
> 
> ---------- Forwarded message ----------
> 
> From: Alexandra Settle <a.settle at outlook.com>
> 
> Date: Fri, May 19, 2017 at 6:12 AM
> 
> Subject: [openstack-dev] [openstack-doc] [dev] What's up doc? Summit recap edition
> 
> To: "openstack-docs at lists.openstack.org" <openstack-docs at lists.openstack.org>
> 
> Cc: "OpenStack Development Mailing List (not for usage questions)" <openstack-dev at lists.openstack.org>
> 
> 
> 
> 
> 
> 
> 
> 
> 
> Hi everyone,
> 
> 
> 
> The OpenStack manuals project had a really productive week at the OpenStack summit in Boston. You can find a list of all the etherpads and attendees here:
> https://etherpad.openstack.org/p/docs-summit
> 
> 
>  
> 
> As we all know, we are rapidly losing key contributors and core reviewers. We are not alone, this is happening across the board. It is making things harder, but not impossible. Since our inception in 2010, we’ve been climbing
>  higher and higher trying to achieve the best documentation we could, and uphold our high standards. This is something to be incredibly proud of. However, we now need to take a step back and realise that the amount of work we are attempting to maintain is now
>  out of reach for the team size that we have. At the moment we have 13 cores, of which none are full time contributors or reviewers. This includes myself.
> 
>  
> 
> That being said! I have spent the last week at the summit talking to some of our leaders, including Doug Hellmann (cc’d), Jonathan Bryce and Mike Perez regarding the future of the project. Between myself and other community members,
>  we have been drafting plans and coming up with a new direction that will hopefully be sustainable in the long-term.
> 
>  
> 
> I am interested to hear your thoughts. I want to make sure that everyone feels that we’re headed in the right direction first and foremost. All of these action items are documented in this WIP etherpad:
> https://etherpad.openstack.org/p/doc-planning
> 
>  
> 
> Some further highlights from the event… 
> 
>  
> ·        
> The documentation team was represented by myself, Olga, and Alex Adamov for the Project Update: Documentation on the Monday. If you’d like to catch up with what we talked about, the video is available online now:
> https://www.youtube.com/watch?v=jcfbKxbpRvc The translation team PTL, Ian Choi, also had a session about getting more involved with the I18N team. You can view that video here:
> https://www.youtube.com/watch?v=ybFI4nez_Z8
> 
>  
> ·        
> Ian and I also hosted the joint I18N and documentation onboarding session. We were visited by some friendly faces, and some new ones. Between Ian and myself, we discussed the documentation and translation workflows, and
>  how to get involved (the mailing list, IRC channel, etc). Which was lots of fun :) we’d love to see more people there in the future, hopefully we’ll slowly get there!
> 
>  
> ·        
> This week I was focusing heavily on making the community aware that the documentation team was struggling to maintain contributors, but continuing with the same amount of work. This was a heavy conversation to be having,
>  but it posed some really interesting questions to key leaders, and hopefully raised appropriate concerns. Ildiko and I hosted “OpenStack documentation: The future depends on all of us”. This was a really interesting session. I was able to pose to the group
>  of attendees that the documentation team was struggling to maintain contributions. Major Hayden was kind enough to take notes during the session, you can find those here:
> https://etherpad.openstack.org/p/doc-future  The project teams that came and represented their groups were interested in discussing the project-specific documentation (is living in the
>  project’s repo tree the best place?) and voiced concerns I had otherwise not heard before. I recommend reading the notes to get a better idea :)
> 
>  
> ·        
> Kendall Nelson and Ildiko also hosted a session on the OpenStack Upstream Institute highlights. I recommend watching the video which is now live and available here:
> 
> https://www.openstack.org/videos/boston-2017/openstack-upstream-institute-highlights
> 
> 
>  
> ·        
> One of the key takeaways from the summit was the session that I joint moderated with Melvin Hillsman regarding the Operations and Administration Guides. You can find the etherpad with notes here:
> https://etherpad.openstack.org/p/admin-ops-guides  The session was really helpful – we were able to discuss with the operators present the current situation of the documentation
>  team, and how they could help us maintain the two guides, aimed at the same audience. The operator’s present at the session agreed that the Administration Guide was important, and could be maintained upstream. However, they voted and agreed that the best course
>  of action for the Operations Guide was for it to be pulled down and put into a wiki that the operators could manage themselves. We will be looking at actioning this item as soon as possible.
> 
>  
> 
> These action items will free up the documentation team to become gate keepers and reviewers of documentation. Our key focus as a team will be on the tooling for the
> docs.openstack.org site (including the API docs).
> 
>  
> 
> I’m really interested to hear everyone’s thoughts going forward – this is not set in stone. We need to change our strategy, and now is the time. If you’d rather reach out and discuss this personally, asettle on IRC is always
>  the best place to find me.
> 
>  
> 
> Thanks,
> 
>  
> 
> Alex
> 
>  
> 
>  
> 
> 
> 
> 
> 
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> 
> -- 
> 
> 
> 
> 
> 
> 
> -- 
> 
> 
> 
> Kind regards,
> 
> 
> 
> Melvin Hillsman
> 
> 
> mrhillsman at gmail.com
> 
> mobile: (832) 264-2646
> 
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> 
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-- 
Doug Thompson
Solutions Consultant

Catalyst IT - Open Source Technologists
DDI: +64 9 972 1322 | Mob: +64 21 543 215 | Tel: +64 9 972 1329 | www.catalyst.net.nz


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