[Openstack-operators] Fwd: [openstack-dev] [nova] I'm going to expire open bug reports older than 18 months.

Joseph Bajin josephbajin at gmail.com
Sat May 28 02:27:24 UTC 2016

All the different projects have different ways of reporting bugs and
looking for features.

You can see a few of the different ways that the Operators discussed back
at the Summit here -

That should give you some more context on how to look for adding


On Fri, May 27, 2016 at 2:40 PM, Robert Starmer <robert at kumul.us> wrote:

> Seems like a great approach.  You might want to also include:
> This bug was probably not triaged due to lack of information to reproduce
> the issue.  Please include as much information about the problem including
> steps to allow a developer to reproduce the issue in order for your time in
> reporting it to be useful for the community!
> Is there a 'best practice for reporting a bug' document somewhere, it'd
> likely be very useful to include a link in lieu of a message like the one
> above...
> R
> On Fri, May 27, 2016 at 9:59 AM, Markus Zoeller <
> mzoeller at linux.vnet.ibm.com> wrote:
>> On 27.05.2016 15:47, Vincent Legoll wrote:
>> > Hello,
>> >
>> > Le 27/05/2016 15:25, Markus Zoeller a écrit :
>> >> I don't see a benefit in leaving very old bug reports open when nobody
>> >> is working on it (again, a resource problem). Closing it (with "Won't
>> >> Fix") is explicit and easy to query. The information is not lost. This
>> >> does*not*  mean we don't care about the reported issues. It's simply
>> >> just more than we can currently handle.
>> >
>> > Are you sure "won't fix" is the right message you want to convey to the
>> > users that at least came to report something ?
>> >
>> > Isn't there an "expired" status or something else better suited ?
>> >
>> > "Won't fix" is a very strong message for a user.
>> >
>> > At least put a message explaining this is not really "we don't want to
>> > fix it" but "we expired old stale bugs"...
>> >
>> You're right, there is a status "Expired" which can be set by a script
>> (but not the web UI). I don't have a strong reason to not use it.
>> As explained in the original email, I intend to add this comment to the
>> expired bug reports:
>>      This is an automated cleanup. This bug report got closed because
>>      it is older than 18 months and there is no open code change to
>>      fix this. After this time it is unlikely that the circumstances
>>      which lead to the observed issue can be reproduced.
>>      If you can reproduce it, please:
>>      * reopen the bug report
>>      * AND leave a comment "CONFIRMED FOR: <RELEASE_NAME>"
>>        Only still supported release names are valid.
>>        valid example: CONFIRMED FOR: LIBERTY
>>        invalid example: CONFIRMED FOR: KILO
>>      * AND add the steps to reproduce the issue (if applicable)
>> I'm open for suggestions to make this sound better. Thanks for this
>> feedback.
>> --
>> Regards, Markus Zoeller (markus_z)
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