Open Stack

Stefano Maffulli <stefano at openstack.org> writes:

> On Fri 29 Aug 2014 12:47:00 PM PDT, Elizabeth K. Joseph wrote:
>> Third-party-request
>>
>> This list is the new place to request the creation or modification of
>> your third party account. Note that old requests sent to the
>> openstack-infra mailing list don't need to be resubmitted, they are
>> already in the queue for creation.
>
> I'm not happy about this decision: creating new lists is expensive, it
> multiplies entry points for newcomers, which need to be explained *and*
> understood. We've multiplying processes, rules, points of contact and
> places to monitor, be aware of... I feel overwhelmed. I wonder how much
> worse that feeling is for people who are not 150% of their time
> following discussions online and offline on all OpenStack channels.

I'm thrilled about it.  Creating new lists is cheap, a lot cheaper than
asking people who want to discuss infrastructure tooling to wade through
hundreds of administrative messages about ssh keys, email addresses,
etc.

> Are you sure that a mailing list is the most appropriate way of handling
> requests? Aren't bug trackers more appropriate instead?  And don't we
> have a bug tracker already?

It's the best way we have right now, until we have time to make it more
self-service.  We received one third-party CI request in 2 years, then
we received 88 more in 6 months.  Our current process is built around
the old conditions.  I don't know if the request list will continue
indefinitely, but the announce list will.  We definitely need a
low-volume place to announce changes to third-party CI operators.

-Jim