[OpenStack-I18n] Questions on new user registration failure in translate.openstack.org

Frank Kloeker eumel at arcor.de
Wed May 10 13:10:44 UTC 2017


Hi Alex,

I think this issue is finally fixed by the infra team caused by a full 
disk on the zanata vm. Email service was not able to send registrations 
out.

kind regards

Frank

Am 2017-05-09 23:38, schrieb Alex Eng:
> Ian,
> 
> To allow me to check, what is her username and email used?
> 
> Also, can she login to https://openstackid.org/accounts/user/profile?
> that is the authentication engine Zanata is using for
> /translate.openstack.org [1]
> 
> On Mon, May 8, 2017 at 9:02 PM, Ian Y. Choi <ianyrchoi at gmail.com>
> wrote:
> 
>> Now I am attaching a screenshot
>> - I have just asked one Ubuntu Korea community member (in fact he is
>> the leader in Ubuntu community who is usually online - LoL)
>> to register a new Zanata account since I thought that he did not
>> register any account in Zanata, but he has seen the same error
>> message.
>> 
>> With many thanks,
>> 
>> /Ian
>> 
>> Ian Y. Choi wrote on 5/8/2017 7:34 PM:
>> 
>>> Hello Alex and Patrick,
>>> 
>>> I am very thankful your your all and kind support on Zanata -
>>> translate.openstack.org [1] :)
>>> 
>>> Now I have a question on some authentication part in
>>> translate.openstack.org [1] .
>>> 
>>> As you might have already noticed, I18n team will have one
>>> important Hands-on Workshop session during Boston Summit on this
>>> Wednesday [1].
>>> Yesterday, I met a Chinese OpenStack contributor and I asked her
>>> to also join in translate.openstack.org [1].
>>> However, she could not proceed to register in
>>> translate.openstack.org [1] although she already had registered
>>> www.openstack.org [2] account and signed ICLA.
>>> I was trying to find some log messages in Zanata but I did not
>>> know how to see some log messages.
>>> 
>>> Would you investigate in this important authentication problem?
>>> 
>>> It might imply that many participants on this Wednesday for
>>> Hands-on Workshop session will not able to register their accounts
>>> in Zanata, and now I am too much worried about this worst case.
>>> If we might need actual server logs in the production server,
>>> please tell me then I will ask this to infra team members.
>>> 
>>> With many thanks,
>>> 
>>> /Ian
>>> 
>>> [1]
>>> 
>> 
> https://www.openstack.org/summit/boston-2017/summit-schedule/events/18387/i18n-101-introduction-to-translation-and-contributing-qualified-translation-with-useful-tips
>>> [3]
> 
> --
> 
> ALEX ENG
> 
> SENIOR SOFTWARE ENGINEER
> 
> Red Hat Asia-Pacific Pty Ltd [4]
> 
> Level 1, 193 North Quay
> 
> Brisbane 4000
> 
> aeng at redhat.com    M: +61423353457 [5]     IM: aeng
> 
> 		 [6]
> 
> 
> 
> Links:
> ------
> [1] http://translate.openstack.org
> [2] http://www.openstack.org
> [3]
> https://www.openstack.org/summit/boston-2017/summit-schedule/events/18387/i18n-101-introduction-to-translation-and-contributing-qualified-translation-with-useful-tips
> [4] https://www.redhat.com/
> [5] tel:+61423353457
> [6] https://red.ht/sig
> _______________________________________________
> OpenStack-I18n mailing list
> OpenStack-I18n at lists.openstack.org
> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-i18n




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