[Openstack-docs] Integrating Ask OpenStack in docs

Lorin Hochstein lorin at nimbisservices.com
Thu Oct 31 16:58:52 UTC 2013


(replying to all this time):

Is there any way we could do a pilot study with the new system? Maybe pick
one guide to use the Ask widget and see how it goes?

Lorin



On Thu, Oct 31, 2013 at 12:53 PM, Anne Gentle <annegentle at justwriteclick.com
> wrote:

> Yes, these and other down sides:
>
> Disqus is proprietary software.
> Disqus terms of service definitely spook off open source contributors who
> tend to have a higher concern around data sharing, ads. [1]
> Disqus automatically changed settings last year to monetization settings
> which I had to manually change for each site ID.
> Disqus RSS feed is no longer available without a login.
>
> I do have implementation requests for the replacement.
> - Can you embed code snippets?
> - Does it provide spam/robot protection?
> - Can we "bulk close" or expire threads that are opened at a specific
> point in time? For example, closing all moderation and asking on the Diablo
> or Folsom releases.
> - Can we have RSS notification, text notification, email notifications
> when a new thread is started, when one gets a reply, for an entire book?
> - Can notifications be controlled by group or by individual users only?
> - Will the mobile user experience be supported?
> - Can we have analytics reports available on which pages are generating
> the most questions, hotly debated, what time of day do they occur, how long
> does it take for someone to respond?
> - Will we be able to moderate the threads by closing down a thread or
> deleting a reply completely?
>
> Very eager to replace Disqus, but need to determine minimum viable system
> replacement as well. There's no topic for this at the Summit, but we could
> fit it in as needed if you're there, Evgeny, just let us know.
> Thanks!
> Anne
>
>
> 1. http://help.disqus.com/customer/portal/articles/466260-terms-of-service
>
>
> On Thu, Oct 31, 2013 at 11:30 AM, David Cramer <david.cramer at rackspace.com
> > wrote:
>
>> On 10/31/2013 11:18 AM, Stefano Maffulli wrote:
>> > On 10/30/2013 08:00 PM, Lorin Hochstein wrote:
>> >> Are you suggesting that the Ask widget replace the existing Disqus
>> >> comments on the docs page as a mechanism for users to ask questions,
>> >> or would this be an addition?
>> >
>> > It would be a substitution: Disqus goes out, Ask widget comes in. Last
>> > time I checked I have got the impression that nobody really loved
>> Disqus.
>> >
>> > Any other thougths?
>>
>> I'd say Disqus's strengths are
>> 1) Spam suppression. At Rackspace we get almost no spam through Disqus.
>> 2) Most users have alredy signed in to Disqus somewhere along the way,
>> so the barrier to comment is low.
>> 3) Easy to set up.
>>
>> On the down side:
>> 1) Markup in comments sometimes munged.
>> 2) Not possible to migrate comments in some situations
>>
>> Moving to ask.openstack.org would require users to be logged in to make
>> comments, but would also consolidate your community at ask.
>>
>> Regards,
>> David
>>
>>
>> _______________________________________________
>> Openstack-docs mailing list
>> Openstack-docs at lists.openstack.org
>> http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-docs
>>
>
>
>
> --
> Anne Gentle
> annegentle at justwriteclick.com
>



-- 
Lorin Hochstein
Lead Architect - Cloud Services
Nimbis Services, Inc.
www.nimbisservices.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.openstack.org/pipermail/openstack-docs/attachments/20131031/0ca553ff/attachment.html>


More information about the Openstack-docs mailing list