<div dir="ltr"><div dir="ltr"><div><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)">Hi Albert,</span></pre><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)">Sorry for the inconvenience.</span></pre><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)">Please note that I have recreated both the data network at starlingx (physical network of openstack) and the network of openstack.</span></pre><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)">But I still have the same issue. Please find scheduler and conductor logs.</span></pre><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)"># Scheduler Logs</span></pre></div><span style="background-color:rgb(255,255,255)"><a href="http://paste.openstack.org/show/806729/" target="_blank">http://paste.openstack.org/show/806729/</a><br></span><div><span style="background-color:rgb(255,255,255)"><br></span></div><div><pre style="margin-top:0px;margin-bottom:0px;padding:5px 0px;font-family:"Bitstream Vera Sans Mono",monospace;font-size:13px;color:rgb(0,0,0)"><span style="background-color:rgb(255,255,255)">## Conductor logs</span></pre></div><div><span style="background-color:rgb(255,255,255)"><a href="http://paste.openstack.org/show/806727/" target="_blank">http://paste.openstack.org/show/806727/</a></span></div></div><span style="background-color:rgb(255,255,255)"><br></span><div class="gmail_quote"><div dir="ltr" class="gmail_attr"><span style="background-color:rgb(255,255,255)">On Thu, Jun 17, 2021 at 6:55 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com">C-Albert.Braden@charter.com</a>> wrote:<br></span></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div class="gmail-m_840080271393048407WordSection1">
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">Both links show the conductor log. It tells us that no valid host was found. The scheduler log should show why no valid host was found.</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> open infra <<a href="mailto:openinfradn@gmail.com" target="_blank">openinfradn@gmail.com</a>>
<br>
<b>Sent:</b> Thursday, June 17, 2021 2:02 AM<br>
<b>To:</b> Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>><br>
<b>Cc:</b> openstack-discuss <<a href="mailto:openstack-discuss@lists.openstack.org" target="_blank">openstack-discuss@lists.openstack.org</a>><br>
<b>Subject:</b> Re: [EXTERNAL] Error creating VMs</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<span style="background-color:rgb(255,255,255)"><b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white">CAUTION:</span></b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white"> The e-mail below is from an external source. Please exercise caution before
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">Found nova-conductor and nova-scheduler logs [1],[2].</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">But I have no idea about what caused this issue.</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">[1] <a href="http://paste.openstack.org/show/806720/" target="_blank">
http://paste.openstack.org/show/806720/</a></span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">[2] <a href="http://paste.openstack.org/show/806721/" target="_blank">
http://paste.openstack.org/show/806721/</a></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(136,136,136)"> </span></span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">On Wed, Jun 16, 2021 at 8:08 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>> wrote:</span></p>
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<blockquote style="border-color:currentcolor currentcolor currentcolor rgb(204,204,204);border-style:none none none solid;border-width:medium medium medium 1pt;padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">Someone will need to dig through the starlingx documentation and figure out where the log files are
located. Do you want to do that?</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"><a href="https://docs.starlingx.io/" target="_blank">https://docs.starlingx.io/</a></span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> open infra <<a href="mailto:openinfradn@gmail.com" target="_blank">openinfradn@gmail.com</a>>
<br>
<b>Sent:</b> Wednesday, June 16, 2021 9:12 AM<br>
<b>To:</b> Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>><br>
<b>Cc:</b> openstack-discuss <<a href="mailto:openstack-discuss@lists.openstack.org" target="_blank">openstack-discuss@lists.openstack.org</a>><br>
<b>Subject:</b> Re: [EXTERNAL] Error creating VMs</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<span style="background-color:rgb(255,255,255)"><b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white">CAUTION:</span></b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white"> The e-mail below is from an external source. Please exercise caution before
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">I can see sm-scheduler.log not sure if its the correct log file you mentioned, but I can't see conductor log.</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">This environment have been deployed using starlingx.</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">On Wed, Jun 16, 2021 at 6:16 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>> wrote:</span></p>
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<blockquote style="border-style:none none none solid;border-width:medium medium medium 1pt;padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt;border-color:currentcolor currentcolor currentcolor rgb(204,204,204)">
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">Can you check the scheduler and conductor logs on the controllers? There should be entries describing
why the instance failed to schedule. You may need to set “debug=true” in nova.conf to get more details.</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> open infra <</span><a href="mailto:openinfradn@gmail.com" target="_blank"><span style="font-size:11pt;font-family:"Calibri",sans-serif">openinfradn@gmail.com</span></a><span style="font-size:11pt;font-family:"Calibri",sans-serif">>
<br>
<b>Sent:</b> Wednesday, June 16, 2021 1:36 AM<br>
<b>To:</b> openstack-discuss <</span><a href="mailto:openstack-discuss@lists.openstack.org" target="_blank"><span style="font-size:11pt;font-family:"Calibri",sans-serif">openstack-discuss@lists.openstack.org</span></a><span style="font-size:11pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> [EXTERNAL] Error creating VMs</span></span></p>
<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
<div style="border:1pt solid rgb(90,90,90);padding:2pt">
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<span style="background-color:rgb(255,255,255)"><b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white">CAUTION:</span></b><span style="font-size:10pt;font-family:"Calibri",sans-serif;color:white"> The e-mail below is from an external source. Please exercise caution before
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">Hi</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">After setting up OpenStack environment using STX R5 (two controllers, two storage nodes and one worker), I have deployed a VM. VM ended up with ERROR status.</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">I highly appreciate if someone can guide to dig further (what logs to check ) or to fix this issue.</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"><a href="http://paste.openstack.org/show/806626/" target="_blank">http://paste.openstack.org/show/806626/</a></span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">Regards</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)">Danishka</span></p>
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<p class="MsoNormal"><span style="background-color:rgb(255,255,255)"> </span></p>
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The contents of this e-mail message and <br>any attachments are intended solely for the <br>addressee(s) and may contain confidential <br>and/or legally privileged information. If you<br>are not the intended recipient of this message<br>or if this message has been addressed to you <br>in error, please immediately alert the sender<br>by reply e-mail and then delete this message <br>and any attachments. If you are not the <br>intended recipient, you are notified that <br>any use, dissemination, distribution, copying,<br>or storage of this message or any attachment <br>is strictly prohibited.</span></div>
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