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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It looks like your RMQ is broken. What do you get from “rabbitmqctl cluster_status”?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> open infra <openinfradn@gmail.com>
<br>
<b>Sent:</b> Thursday, June 17, 2021 9:58 AM<br>
<b>To:</b> Braden, Albert <C-Albert.Braden@charter.com><br>
<b>Cc:</b> openstack-discuss <openstack-discuss@lists.openstack.org><br>
<b>Subject:</b> Re: [EXTERNAL] Error creating VMs<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white">CAUTION:</span></strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white"> The e-mail below is from an external source. Please exercise caution before
 opening attachments, clicking links, or following guidance. </span><o:p></o:p></p>
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<pre><span style="color:black;background:white">Hi Albert,</span><span style="color:black"><o:p></o:p></span></pre>
<pre><span style="color:black;background:white">Sorry for the inconvenience.</span><span style="color:black"><o:p></o:p></span></pre>
<pre><span style="color:black;background:white">Please note that I have recreated both the data network at starlingx (physical network of openstack) and the network of openstack.</span><span style="color:black"><o:p></o:p></span></pre>
<pre><span style="color:black;background:white">But I still have the same issue. Please find scheduler and conductor logs.</span><span style="color:black"><o:p></o:p></span></pre>
<pre><span style="color:black;background:white"># Scheduler Logs</span><span style="color:black"><o:p></o:p></span></pre>
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<p class="MsoNormal"><span style="background:white"><a href="http://paste.openstack.org/show/806729/" target="_blank">http://paste.openstack.org/show/806729/</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<pre><span style="color:black;background:white">## Conductor logs</span><span style="color:black"><o:p></o:p></span></pre>
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<p class="MsoNormal"><span style="background:white"><a href="http://paste.openstack.org/show/806727/" target="_blank">http://paste.openstack.org/show/806727/</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="background:white">On Thu, Jun 17, 2021 at 6:55 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com">C-Albert.Braden@charter.com</a>> wrote:</span><o:p></o:p></p>
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<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white">Both links show the conductor log. It tells us that no valid host was found. The scheduler
 log should show why no valid host was found.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">
 open infra <<a href="mailto:openinfradn@gmail.com" target="_blank">openinfradn@gmail.com</a>>
<br>
<b>Sent:</b> Thursday, June 17, 2021 2:02 AM<br>
<b>To:</b> Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>><br>
<b>Cc:</b> openstack-discuss <<a href="mailto:openstack-discuss@lists.openstack.org" target="_blank">openstack-discuss@lists.openstack.org</a>><br>
<b>Subject:</b> Re: [EXTERNAL] Error creating VMs</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white">CAUTION:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white"> The e-mail below is from an external source. Please
 exercise caution before opening attachments, clicking links, or following guidance.
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">Found nova-conductor and nova-scheduler  logs [1],[2].</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">But I have no idea about what caused this issue.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">[1] 
<a href="http://paste.openstack.org/show/806720/" target="_blank">http://paste.openstack.org/show/806720/</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">[2]
<a href="http://paste.openstack.org/show/806721/" target="_blank">http://paste.openstack.org/show/806721/</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:#888888;background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">On Wed, Jun 16, 2021 at 8:08 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>> wrote:</span><o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid windowtext 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt;border-color:currentcolor currentcolor currentcolor rgb(204,204,204)">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white">Someone will need to dig through the starlingx documentation and figure out where
 the log files are located. Do you want to do that?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white"><a href="https://docs.starlingx.io/" target="_blank">https://docs.starlingx.io/</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">
 open infra <<a href="mailto:openinfradn@gmail.com" target="_blank">openinfradn@gmail.com</a>>
<br>
<b>Sent:</b> Wednesday, June 16, 2021 9:12 AM<br>
<b>To:</b> Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>><br>
<b>Cc:</b> openstack-discuss <<a href="mailto:openstack-discuss@lists.openstack.org" target="_blank">openstack-discuss@lists.openstack.org</a>><br>
<b>Subject:</b> Re: [EXTERNAL] Error creating VMs</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white">CAUTION:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white"> The e-mail below is from an external source. Please
 exercise caution before opening attachments, clicking links, or following guidance.
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">I can see sm-scheduler.log not sure if its the correct log file you mentioned, but I can't see conductor log.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">This environment have been deployed using starlingx.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">On Wed, Jun 16, 2021 at 6:16 PM Braden, Albert <<a href="mailto:C-Albert.Braden@charter.com" target="_blank">C-Albert.Braden@charter.com</a>> wrote:</span><o:p></o:p></p>
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<blockquote style="border:none;border-left:solid windowtext 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt;border-color:currentcolor currentcolor currentcolor rgb(204,204,204)">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white">Can you check the scheduler and conductor logs on the controllers? There should be
 entries describing why the instance failed to schedule. You may need to set “debug=true” in nova.conf to get more details.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">
 open infra <</span><span style="background:white"><a href="mailto:openinfradn@gmail.com" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">openinfradn@gmail.com</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">>
<br>
<b>Sent:</b> Wednesday, June 16, 2021 1:36 AM<br>
<b>To:</b> openstack-discuss <</span><span style="background:white"><a href="mailto:openstack-discuss@lists.openstack.org" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">openstack-discuss@lists.openstack.org</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;background:white">><br>
<b>Subject:</b> [EXTERNAL] Error creating VMs</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white">CAUTION:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:white;background:white"> The e-mail below is from an external source. Please
 exercise caution before opening attachments, clicking links, or following guidance.
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">Hi</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">After setting up OpenStack environment using STX R5 (two controllers, two storage nodes and one worker), I have deployed a VM. VM ended up with ERROR
 status.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">I highly appreciate if someone can guide to dig further (what logs to check ) or to fix this issue.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"><a href="http://paste.openstack.org/show/806626/" target="_blank">http://paste.openstack.org/show/806626/</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">Regards</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">Danishka</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">The contents of this e-mail message and
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any use, dissemination, distribution, copying,<br>
or storage of this message or any attachment <br>
is strictly prohibited.</span><o:p></o:p></p>
</div>
</blockquote>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="background:white">The contents of this e-mail message and
<br>
any attachments are intended solely for the <br>
addressee(s) and may contain confidential <br>
and/or legally privileged information. If you<br>
are not the intended recipient of this message<br>
or if this message has been addressed to you <br>
in error, please immediately alert the sender<br>
by reply e-mail and then delete this message <br>
and any attachments. If you are not the <br>
intended recipient, you are notified that <br>
any use, dissemination, distribution, copying,<br>
or storage of this message or any attachment <br>
is strictly prohibited.</span><o:p></o:p></p>
</div>
</blockquote>
</div>
</div>
<p class="MsoNormal"><span style="background:white">The contents of this e-mail message and
<br>
any attachments are intended solely for the <br>
addressee(s) and may contain confidential <br>
and/or legally privileged information. If you<br>
are not the intended recipient of this message<br>
or if this message has been addressed to you <br>
in error, please immediately alert the sender<br>
by reply e-mail and then delete this message <br>
and any attachments. If you are not the <br>
intended recipient, you are notified that <br>
any use, dissemination, distribution, copying,<br>
or storage of this message or any attachment <br>
is strictly prohibited.</span><o:p></o:p></p>
</div>
</blockquote>
</div>
</div>
</div>
The contents of this e-mail message and <br>any attachments are intended solely for the <br>addressee(s) and may contain confidential <br>and/or legally privileged information. If you<br>are not the intended recipient of this message<br>or if this message has been addressed to you <br>in error, please immediately alert the sender<br>by reply e-mail and then delete this message <br>and any attachments. If you are not the <br>intended recipient, you are notified that <br>any use, dissemination, distribution, copying,<br>or storage of this message or any attachment <br>is strictly prohibited.</body>
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