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<p>Hi all,</p>
<p>A customer had contacted us stating their instance was not
working and was unresponsive. They attempted to reboot it and it
failed to reboot and went into an error status. I have had a look
at the nova logs and nova seems to think the instance has
"disappeared" and comes up with an error stating: "Instance cannot
be found"</p>
<p>I have attached the full logs in the pastebin link. Has anyone
come across this before?</p>
<p><a class="moz-txt-link-freetext" href="https://pastebin.com/LWzvsc8u">https://pastebin.com/LWzvsc8u</a><br>
</p>
<p>Regards,<br>
</p>
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<div style="line-height: 15px; color: rgb(109, 190,
255); margin-bottom: 5px;"><span style="font-weight:
bold; font-size: 110%; color: rgb(35, 157, 255);">Grant
Morley</span></div>
<div style="line-height: 15px; color: #888888;
margin-bottom: 10px;">Cloud Engineer, <span
style="color: rgb(35, 157, 255)">Civo Ltd</span></div>
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