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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Grant,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are you sure this is a DHCP timeout and not a DNS resolution issue? I ask because we have seen a strange DNS issue occur that can cause something similar.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are the VMs being assigned an IP after they finally boot?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Eric K. Miller<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Genesis Hosting Solutions, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Try our Genesis Public Cloud - powered by OpenStack!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="https://genesishosting.com/"><span style='color:blue'>https://genesishosting.com/</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Grant Morley [mailto:grant@civo.com] <br><b>Sent:</b> Wednesday, December 04, 2019 11:00 AM<br><b>To:</b> openstack-operators@lists.openstack.org<br><b>Cc:</b> Ian Banks<br><b>Subject:</b> DHCP timeout when creating instances for specific tenants<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p>Hi all,<o:p></o:p></p><p>I wonder if anyone can help shed any light on an odd issue we are seeing with only a couple of specific tenants. Basically if they launch an instance they are taking about 5 minutes to launch rather than our usual 30 second or so launch.<o:p></o:p></p><p>We are seeing the following on the instance logs:<o:p></o:p></p><p><a href="https://pastebin.com/hDstsd8G">https://pastebin.com/hDstsd8G</a><o:p></o:p></p><p>Weirdly it only seems to be happening for 1 or 2 new tenants. I have tested this on our personal account and a few other customers have tested and their instances launch really quickly as expected. <o:p></o:p></p><p>Is there anything specific during the tenant creation that can cause this issue? Or are there any logs in nova / neutron I should be looking out for that might shed some light? <o:p></o:p></p><p>I haven't seen anything that is obvious. Any help would be much appreciated as we are a little stumped at the moment.<o:p></o:p></p><p>Many thanks,<o:p></o:p></p><div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#A8D8FF'><img border=0 id="_x0000_i1025" src="https://www.civo.com/images/email-logo.jpg"></span><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p><div style='margin-left:67.5pt;margin-bottom:3.75pt'><p class=MsoNormal style='mso-line-height-alt:11.25pt'><span style='font-size:13.5pt;font-family:"Verdana","sans-serif";color:#239DFF'>Grant Morley</span><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#6DBEFF'> <o:p></o:p></span></p></div><div style='margin-left:67.5pt;margin-bottom:7.5pt'><p class=MsoNormal style='mso-line-height-alt:11.25pt'><span style='font-size:11.5pt;font-family:"Verdana","sans-serif";color:#888888'>Cloud Lead, Civo Ltd</span><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#888888'><o:p></o:p></span></p></div><div style='margin-left:67.5pt'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif"'><a href="https://www.civo.com/"><span style='font-family:"Verdana","sans-serif";text-decoration:none'>www.civo.com</span></a><span style='color:#888888'> | </span><a href="https://www.civo.com/signup"><span style='font-family:"Verdana","sans-serif";text-decoration:none'>Signup for an account!</span></a><o:p></o:p></span></p></div></div></div></div></div></div></body></html>