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<p>Hi Eric,</p>
<p>Thanks for getting back to me. I am fairly sure it is a DHCP
error. The instances are getting an IP when they eventually boot,
it is just taking a long time for them to bring up networking. The
strange thing is, it only seems to be new tenants. All existing
tenants are absolutely fine. <br>
</p>
<p>I can check DNS as well just to be on the safe side, however I
wasn't seeing any errors in the Nova or Neutron logs when the
instance(s) were being created.</p>
<p>Regards,<br>
</p>
<div class="moz-cite-prefix">On 04/12/2019 22:47, Eric K. Miller
wrote:<br>
</div>
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi
Grant,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Are
you sure this is a DHCP timeout and not a DNS resolution
issue? I ask because we have seen a strange DNS issue occur
that can cause something similar.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Are
the VMs being assigned an IP after they finally boot?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric
K. Miller<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Genesis
Hosting Solutions, LLC<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Try
our Genesis Public Cloud - powered by OpenStack!eut<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a
href="https://genesishosting.com/" moz-do-not-send="true"><span
style="color:blue">https://genesishosting.com/</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in
0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
Grant Morley [<a class="moz-txt-link-freetext" href="mailto:grant@civo.com">mailto:grant@civo.com</a>] <br>
<b>Sent:</b> Wednesday, December 04, 2019 11:00 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:openstack-operators@lists.openstack.org">openstack-operators@lists.openstack.org</a><br>
<b>Cc:</b> Ian Banks<br>
<b>Subject:</b> DHCP timeout when creating instances
for specific tenants<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p>Hi all,<o:p></o:p></p>
<p>I wonder if anyone can help shed any light on an odd issue
we are seeing with only a couple of specific tenants.
Basically if they launch an instance they are taking about 5
minutes to launch rather than our usual 30 second or so
launch.<o:p></o:p></p>
<p>We are seeing the following on the instance logs:<o:p></o:p></p>
<p><a href="https://pastebin.com/hDstsd8G"
moz-do-not-send="true">https://pastebin.com/hDstsd8G</a><o:p></o:p></p>
<p>Weirdly it only seems to be happening for 1 or 2 new
tenants. I have tested this on our personal account and a
few other customers have tested and their instances launch
really quickly as expected. <o:p></o:p></p>
<p>Is there anything specific during the tenant creation that
can cause this issue? Or are there any logs in nova /
neutron I should be looking out for that might shed some
light? <o:p></o:p></p>
<p>I haven't seen anything that is obvious. Any help would be
much appreciated as we are a little stumped at the moment.<o:p></o:p></p>
<p>Many thanks,<o:p></o:p></p>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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<p class="MsoNormal"><span
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<div style="margin-left:67.5pt;margin-bottom:3.75pt">
<p class="MsoNormal"
style="mso-line-height-alt:11.25pt"><span
style="font-size:13.5pt;font-family:"Verdana","sans-serif";color:#239DFF">Grant
Morley</span><span
style="font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#6DBEFF">
<o:p></o:p></span></p>
</div>
<div style="margin-left:67.5pt;margin-bottom:7.5pt">
<p class="MsoNormal"
style="mso-line-height-alt:11.25pt"><span
style="font-size:11.5pt;font-family:"Verdana","sans-serif";color:#888888">Cloud
Lead, Civo Ltd</span><span
style="font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#888888"><o:p></o:p></span></p>
</div>
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style="color:#888888"> | </span><a
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