[ALL] Why we dont have an official forum?

Michael Knox michael at knox.net.nz
Wed Feb 1 00:21:06 UTC 2023


I would be happy to contribute and maintain. If that's the ask.

mailing lists and IRC are not overly useful, 24 hours in #openstack is just
people connecting and disconnecting.

There is a great community here and the user support is fragmented.

Cheers
Knox

On Tue, Jan 31, 2023 at 7:15 PM John van Ommen <john.vanommen at gmail.com>
wrote:

> > the main reason we do not have an offical fourm any more is that we do
> not have
> enough contibutors to maintain one.
>
> In my entire life, I've never seen a technology that's used so widely, but
> so few people are involved in. At this point, I can nearly name all the
> active OpenStackers in the United States off the top of my head.
>
>
> On Mon, Jan 30, 2023 at 4:57 AM Sean Mooney <smooney at redhat.com> wrote:
>
>> On Mon, 2023-01-30 at 13:33 +0700, Nguyễn Hữu Khôi wrote:
>> > In my view,
>> > Having an official forum will make our projects grow faster and users
>> can
>> > access Openstack easier.
>> >
>> > Take a look at K8S or Icinga. They are very good at helping people to
>> > access their platform by having a nice forum.
>> >
>> > I can help set up and configure the forum.
>> >
>> > I hope Openstack will become more and more mature and grow.
>> openstack has had 26 releases over 10+ years and many we would see it as
>> a very mature comunity.
>> in fact it has past the hype/fast groth phases and is into the more
>> stable grandule eveolving and sustaining
>> phase. the main reason we do not have an offical fourm any more is that
>> we do not have
>> enough contibutors to maintain one. as was noted in the tread that is why
>> ask.openstack.org was removed.
>>
>> the opendev infra team is small and manages alot of service on behalf of
>> the comunity
>> our prvious fourm attempt largely went unmainteined for years. if one was
>> to be created again
>> it would need to be automated, maintaiend and hosted with several people
>> commiting to maintaining it.
>>
>> it would likely be better to collaberate with an exsitign froum or
>> opensouce comunity then host our own
>> at this point. e.g. stackoverflow or perhaps a matrix/mastadon space of
>> some kind.
>>
>> the other problem is getting the people with the knowlage to partake.
>> many wont have the time to be active in such a fourm.
>>
>> many of the active members of our comunity have been wearing 2 or 3 hats
>> already and may not have
>> the mental bandwith to also act as support in an offical fourm and answer
>> questions. that would leave
>> the questions eitehr unanswered or to experinced users/operators.
>>
>> some of the more exprience operators may have bandwith to step in, in
>> fact having an operator lead fourm might be more interesting as
>> if there is a common issue and/or a solution that they comeup with that
>> could be feed back to the project
>> teams to fix or implement for them. its equally likely they will be busy
>> running there clouds and the questions will be
>> unansered or poorly answered.
>>
>> its a gap i just dont know if its one that can be simply filled.
>>
>>
>> >
>> > Nguyen Huu Khoi
>> >
>> >
>> > On Mon, Jan 30, 2023 at 12:34 PM T Koksal <tevfikkoksal64 at gmail.com>
>> wrote:
>> >
>> > > Hello
>> > >
>> > > I totally agree with Nguyen! I believe, as a new comer into Openstack
>> I
>> > > have concluded that there is the expectation from the user the to have
>> > > pre-existing knowledge of the platforms. Additionally, the
>> documentation is
>> > > all-over and unstructured for someone wanting to learn.
>> > >
>> > > TK
>> > >
>> > > On Mon, Jan 30, 2023 at 7:05 AM Bernd Bausch <berndbausch at gmail.com>
>> > > wrote:
>> > >
>> > > > There used to be ask.openstack.org, but since nobody maintained the
>> > > > website, it became unreliable and was eventually disbanded. At the
>> time, we
>> > > > were encouraged to ask questions at superuser.com and, in case it's
>> > > > related to programming, stackoverflow.com. There is also
>> > > > https://www.reddit.com/r/openstack, which is probably less
>> "official"
>> > > > but seems more lively than the two Stackexchange sites.
>> > > >
>> > > > On Mon, Jan 30, 2023 at 7:56 AM Nguyễn Hữu Khôi <
>> > > > nguyenhuukhoinw at gmail.com> wrote:
>> > > >
>> > > > > Hello guys.
>> > > > >
>> > > > > Openstack is a very interesting project, many questions from
>> users will
>> > > > > make it grow more and more but I see that people, including me,
>> still ask
>> > > > > the same question. It is hard to sort or find knowledge by this
>> way.
>> > > > >
>> > > > > If we hope this project spreads for people, we need a new way to
>> share
>> > > > > knowledge and skills, we are in the modern world but the way to
>> access and
>> > > > > exchange information in this project is too obsolete. This is a
>> wall to
>> > > > > slow down this project.
>> > > > > Nguyen Huu Khoi
>> > > > >
>> > > >
>>
>>
>>
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