[tc] Adapting office hours schedule to demand

Doug Hellmann doug at doughellmann.com
Mon Dec 17 17:00:20 UTC 2018


Doug Hellmann <doug at doughellmann.com> writes:

> Thierry Carrez <thierry at openstack.org> writes:
>
>> Hi,
>>
>> A while ago, the Technical Committee designated specific hours in the 
>> week where members would make extra effort to be around on #openstack-tc 
>> on IRC, so that community members looking for answers to their questions 
>> or wanting to engage can find a time convenient for them and a critical 
>> mass of TC members around. We currently have 3 weekly spots:
>>
>> - 09:00 UTC on Tuesdays
>> - 01:00 UTC on Wednesdays
>> - 15:00 UTC on Thursdays
>>
>> But after a few months it appears that:
>>
>> 1/ nobody really comes on channel at office hour time to ask questions. 
>> We had a questions on the #openstack-tc IRC channel, but I wouldn't say 
>> people take benefit of the synced time
>>
>> 2/ some office hours (most notably the 01:00 UTC on Wednesdays, but also 
>> to a lesser extent the 09:00 UTC on Tuesdays) end up just being a couple 
>> of TC members present
>>
>> So the schedule is definitely not reaching its objectives, and as such 
>> may be a bit overkill. I was also wondering if this is not a case where 
>> the offer is hurting the demand -- by having so many office hour spots 
>> around, nobody considers them special.
>>
>> Should we:
>>
>> - Reduce office hours to one or two per week, possibly rotating times
>>
>> - Dump the whole idea and just encourage people to ask questions at any 
>> time on #openstack-tc, and get asynchronous answers
>>
>> - Keep it as-is, it still has the side benefit of triggering spikes of 
>> TC member activity
>>
>> Thoughts ?
>>
>> -- 
>> Thierry Carrez (ttx)
>>
>
> I would like for us to make a decision about this.
>
> The 0100 Wednesday meeting was generally seen as a good candidate to
> drop, if we do drop one. No one seemed to support the idea of rotating
> meeting times, so I'm going to eliminate that from consideration. We can
> discuss the idea of changing the schedule of the meetings separately
> from how many we want to have, so I will also postpone that question for
> later.
>
> TC members, please respond to this thread indicating your support for
> one of these options:
>
> 1. Keep the 3 fixed office hours.
> 2. Drop the 0100 Wednesday meeting, keeping the other 2.
> 3. Drop all office hours.
>
> -- 
> Doug

I prefer option 2, but could also accept option 1. I think option 3 is a
bad idea, because even if we are not seeing many community requests
during office hours, it does give us an opportunity to sync up and
discuss current events.

-- 
Doug



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