[tc] Adapting office hours schedule to demand

Ghanshyam Mann gmann at ghanshyammann.com
Wed Dec 5 11:39:57 UTC 2018


 ---- On Wed, 05 Dec 2018 00:45:20 +0900 Thierry Carrez <thierry at openstack.org> wrote ---- 
 > Hi, 
 >  
 > A while ago, the Technical Committee designated specific hours in the  
 > week where members would make extra effort to be around on #openstack-tc  
 > on IRC, so that community members looking for answers to their questions  
 > or wanting to engage can find a time convenient for them and a critical  
 > mass of TC members around. We currently have 3 weekly spots: 
 >  
 > - 09:00 UTC on Tuesdays 
 > - 01:00 UTC on Wednesdays 
 > - 15:00 UTC on Thursdays 
 >  
 > But after a few months it appears that: 
 >  
 > 1/ nobody really comes on channel at office hour time to ask questions.  
 > We had a questions on the #openstack-tc IRC channel, but I wouldn't say  
 > people take benefit of the synced time 
 >  
 > 2/ some office hours (most notably the 01:00 UTC on Wednesdays, but also  
 > to a lesser extent the 09:00 UTC on Tuesdays) end up just being a couple  
 > of TC members present 
 >  
 > So the schedule is definitely not reaching its objectives, and as such  
 > may be a bit overkill. I was also wondering if this is not a case where  
 > the offer is hurting the demand -- by having so many office hour spots  
 > around, nobody considers them special. 
 >  
 > Should we: 
 >  
 > - Reduce office hours to one or two per week, possibly rotating times 
 >  
 > - Dump the whole idea and just encourage people to ask questions at any  
 > time on #openstack-tc, and get asynchronous answers 
 >  
 > - Keep it as-is, it still has the side benefit of triggering spikes of  
 > TC member activity 

I vote for keeping it to two in a week which can cover both Asia and USA/EU TZ which mean either dropping either Tuesday or Wednesday.  If traffic is same in office hours then also it is ok as it does not take any extra effort from us. we keep doing our day activity and keep eyes on channel during that time. Obviously it does not mean we will not active in other time but it is good to save a particular slot where people can find more than one TC.

-gmann 

 >  
 > Thoughts ? 
 >  
 > --  
 > Thierry Carrez (ttx) 
 >  
 > 





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