<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<div>Apologies for the delay in response, just returning from the holidays.</div>
<div><br>
</div>
<div>From the trace, it would appear the monasca API is unable to authenticate with keystone. The API’s admin credentials may not be valid (either they do not exist in keystone or are configured incorrectly for the API) which would cause the API to be unable
to validate tokens on incoming requests. The admin credentials for the python monasca API are under [keystone_authtoken] in ‘/etc/monasca/api-config.conf’.</div>
<div><br>
</div>
<div>Ryan</div>
<div><br>
</div>
<span id="OLK_SRC_BODY_SECTION">
<div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<span style="font-weight:bold">From: </span>Sanjana Pai Nagarmat <<a href="mailto:Sanjana@hitachi.co.in">Sanjana@hitachi.co.in</a>><br>
<span style="font-weight:bold">Reply-To: </span>"OpenStack Development Mailing List (not for usage questions)" <<a href="mailto:openstack-dev@lists.openstack.org">openstack-dev@lists.openstack.org</a>><br>
<span style="font-weight:bold">Date: </span>Monday, January 2, 2017 at 1:48 AM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:openstack-dev@lists.openstack.org">openstack-dev@lists.openstack.org</a>" <<a href="mailto:openstack-dev@lists.openstack.org">openstack-dev@lists.openstack.org</a>><br>
<span style="font-weight:bold">Subject: </span>[openstack-dev] [Monasca]<br>
</div>
<div><br>
</div>
<div xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div lang="EN-IN" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a clean install of monasca-api and monasca-log-management plugins with devstack on ubuntu 14.04.<o:p></o:p></p>
<p class="MsoNormal">However when I try using the monasca CLI, I get HTTP 503:Service Unavailable error.<o:p></o:p></p>
<p class="MsoNormal">I tried accessing the monasca dashboard in Horizon, but that also throws error.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">ubuntu@monasca:~$ monasca metric-list<o:p></o:p></p>
<p class="MsoNormal">ERROR (exc:80) exception: {"message": "The server is currently unavailable. Please try again at a later time.<br /><br />\n\n\n", "code": "503 Service Unavailable", "title": "Service Unavailable"}<o:p></o:p></p>
<p class="MsoNormal">HTTPException code=503 message={"message": "The server is currently unavailable. Please try again at a later time.<br /><br />\n\n\n", "code": "503 Service Unavailable", "title": "Service Unavailable"}<o:p></o:p></p>
<p class="MsoNormal">ubuntu@monasca:~$<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The monasca-api log file has the following contents:<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:20,158 DEBUG [gunicorn.error][GreenThread-2] Closing connection.<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:24,952 DEBUG [gunicorn.error][GreenThread-5] GET /v2.0/metrics<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:24,954 DEBUG [keystonemiddleware.auth_token][GreenThread-5] Authenticating user token<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:24,957 DEBUG [keystoneauth.identity.v2][GreenThread-5] Making authentication request to
<a href="http://127.0.0.1:35357/v2.0/tokens">http://127.0.0.1:35357/v2.0/tokens</a><o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:24,964 INFO [requests.packages.urllib3.connectionpool][GreenThread-5] Resetting dropped connection: 127.0.0.1<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,342 DEBUG [requests.packages.urllib3.connectionpool][GreenThread-5] "POST /v2.0/tokens HTTP/1.1" 401 114<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,343 DEBUG [keystoneauth.session][GreenThread-5] Request returned failure status: 401<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,345 INFO [keystonemiddleware.auth_token][GreenThread-5] Identity server rejected authorization<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,346 WARNING [keystonemiddleware.auth_token][GreenThread-5] Identity response: {"error": {"message": "The request you have made requires authentication.", "code": 401, "title": "Unauthorized"}}<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,346 INFO [keystonemiddleware.auth_token][GreenThread-5] Retrying validation<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,347 DEBUG [keystoneauth.identity.v2][GreenThread-5] Making authentication request to
<a href="http://127.0.0.1:35357/v2.0/tokens">http://127.0.0.1:35357/v2.0/tokens</a><o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,535 DEBUG [requests.packages.urllib3.connectionpool][GreenThread-5] "POST /v2.0/tokens HTTP/1.1" 401 114<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,536 DEBUG [keystoneauth.session][GreenThread-5] Request returned failure status: 401<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,536 INFO [keystonemiddleware.auth_token][GreenThread-5] Identity server rejected authorization<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,536 WARNING [keystonemiddleware.auth_token][GreenThread-5] Identity response: {"error": {"message": "The request you have made requires authentication.", "code": 401, "title": "Unauthorized"}}<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,536 CRITICAL [keystonemiddleware.auth_token][GreenThread-5] Unable to validate token: Identity server rejected authorization necessary to fetch token data<o:p></o:p></p>
<p class="MsoNormal">2017-01-02 08:15:27,539 DEBUG [gunicorn.error][GreenThread-5] Closing connection.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Further the AUTH_URL is set<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">ubuntu@monasca:/var/log/monasca/api$ echo $OS_AUTH_URL<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><a href="http://127.0.0.1:35357/v3/">http://127.0.0.1:35357/v3/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would like to mention the status of services:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt">ubuntu@monasca:~$ sudo service monasca-log-api status<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">monasca-log-api start/running, process 7938<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">ubuntu@monasca:~$ sudo service monasca-api status<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">monasca-api start/running, process 21465<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">ubuntu@monasca:~/devstack$ keystone service list<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config project_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config user_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config project_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config user_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config project_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">Ignoring domain related config user_domain_name because identity API version is 2.0<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">+----------------------------------+-------------+----------------+<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| ID | Name | Type |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">+----------------------------------+-------------+----------------+<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 301f29e503c845828ce4a24d61924ded | cinderv3 | volumev3 |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 36ee63e1df644d4780cc2f16e93bc379 | monasca | monitoring |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 448e665048314cc2af41bbfc99bdf7af | cinderv2 | volumev2 |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 68db6f5f85be4007b0c6550b3fd8468e | neutron | network |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 7b9313963b094fa0986016adbd6b92fd | cinder | volume |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 7fccd72315ba4f6cbd400274054a5c88 | keystone | identity |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| 8cd5c25a911e468797bad4d709ff1adf | glance | image |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| b4c2a0986f674a93b7636d18ef4e81cb | nova | compute |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">| f19e24d3633141c4892d10cdead98f20 | nova_legacy | compute_legacy |<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt">+----------------------------------+-------------+----------------+<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know how I can fix this issue. I want to use monasca logging service for my openstack environment.<o:p></o:p></p>
<p class="MsoNormal">Thanks in advance.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">--Sanjana<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</span>
</body>
</html>