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    <div class="ace-line" id="magicdomid121"><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">All,<br>
        <br>
        Many times we've heard a desire for more feedback and
        interaction from users. However, their attendance at design
        summit sessions is met with varied success.</span></div>
    <div class="ace-line" id="magicdomid123"><br>
    </div>
    <div class="ace-line" id="magicdomid509"><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">However,

        last summit, by happy accident, a swift session turned into a
        something a lot more user driven. A competent user was able to
        describe their use case, and the developers were able to stage a
        number of question to them. In this way, some of the assumptions
        about the way certain things were implemented, and the various
        priorities of future plans became clearer. It worked really well
        ... perhaps this is something we'd like to have happen for all
        the projects?<br>
      </span></div>
    <div class="ace-line" id="magicdomid511"><br>
    </div>
    <div class="ace-line" id="magicdomid1130"><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z b"><b>Idea</b></span><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">:
        Add an "ops" session for each project in the design summit<br>
      </span><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z
        url"><a
href="https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions">https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions</a></span><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z"><br>
      </span></div>
    <div class="ace-line" id="magicdomid628"><br>
      <br>
    </div>
    <div class="ace-line" id="magicdomid1184"><span
        class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">Most
        operators running OpenStack tend to treat it more holistically
        than those coding it. They are aware of, but don't necessarily
        think or work in terms of project  breakdowns. To this end, I'd
        imagine the such sessions would:</span></div>
    <div class="ace-line" id="magicdomid1196">
      <ul class="list-bullet1">
        <li><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">have
            a primary purpose for developers to ask the operators to
            answer questions, and request information</span></li>
      </ul>
    </div>
    <div class="ace-line" id="magicdomid1197">
      <ul class="list-bullet1">
        <li><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">allow

            operators to tell the developers things (give feedback) as a
            secondary purpose that could potentially be covered better
            in a cross-project session</span></li>
      </ul>
    </div>
    <div class="ace-line" id="magicdomid1198">
      <ul class="list-bullet1">
        <li><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">need
            good moderation, for example to push operator-to-operator
            discussion into forums with more time available (eg </span><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z
            url"><a
              href="https://etherpad.openstack.org/p/ATL-ops-unconference-RFC">https://etherpad.openstack.org/p/ATL-ops-unconference-RFC
              )</a></span></li>
      </ul>
    </div>
    <div class="ace-line" id="magicdomid1261">
      <ul class="list-bullet1">
        <li><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z">be
            reinforced by having volunteer "good" users in potentially
            every design summit session (</span><span
            class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z
            url"><a
              href="https://etherpad.openstack.org/p/ATL-ops-in-design-sessions">https://etherpad.openstack.org/p/ATL-ops-in-design-sessions
              )</a></span></li>
      </ul>
    </div>
    <br>
    Anyway, just a strawman - please jump on the etherpad (<span
      class="author-a-lmz122zz66zz69zz73zz65zz90z6z75zkk1az66zz69z url"><a
href="https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions">https://etherpad.openstack.org/p/ATL-ops-dedicated-design-summit-sessions</a>)</span>
    or leave your replies here!<br>
    <br>
    <br>
    Regards,<br>
    <br>
    <br>
    Tom<br>
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