[openstack-dev] [all] How can we get more feedback from users?-- Great idea Angus!

Angus Salkeld asalkeld at mirantis.com
Sun Oct 26 11:16:01 UTC 2014


On Sat, Oct 25, 2014 at 1:20 AM, Brad Topol <btopol at us.ibm.com> wrote:

> +100!   Angus this is awesome!!!   Anyway to get one of these for each
> project?
>
>
Anyone can make an etherpad, but as Tim suggested I think we need to work
with the Application Ecosystem WG
to do this in a consistent way. I'll look into doing that.
https://wiki.openstack.org/wiki/Application_Ecosystem_Working_Group

-Angus


> Thanks,
>
> Brad
>
>
> Brad Topol, Ph.D.
> IBM Distinguished Engineer
> OpenStack
> (919) 543-0646
> Internet:  btopol at us.ibm.com
> Assistant: Kendra Witherspoon (919) 254-0680
>
>
>
> From:        Sandy Walsh <sandy.walsh at RACKSPACE.COM>
> To:        "OpenStack Development Mailing List (not for usage questions)"
> <openstack-dev at lists.openstack.org>,
> Date:        10/24/2014 09:46 AM
> Subject:        Re: [openstack-dev] [all] How can we get more feedback
> from users?
> ------------------------------
>
>
>
> Nice work Angus ... great idea. Would love to see more of this.
>
> -S
>
> ------------------------------
>
> *From:* Angus Salkeld [asalkeld at mirantis.com]
> * Sent:* Friday, October 24, 2014 1:32 AM
> * To:* OpenStack Development Mailing List (not for usage questions)
> * Subject:* [openstack-dev] [all] How can we get more feedback from users?
>
> Hi all
>
> I have felt some grumblings about usability issues with Heat
> templates/client/etc..
> and wanted a way that users could come and give us feedback easily (low
> barrier). I started an etherpad (
> *https://etherpad.openstack.org/p/heat-useablity-improvements*
> <https://etherpad.openstack.org/p/heat-useablity-improvements>) - the
> first win is it is spelt wrong :-O
>
> We now have some great feedback there in a very short time, most of this
> we should be able to solve.
>
> This lead me to think, "should OpenStack have a more general mechanism for
> users to provide feedback". The idea is this is not for bugs or support,
> but for users to express pain points, requests for features and docs/howtos.
>
> It's not easy to improve your software unless you are listening to your
> users.
>
> Ideas?
>
> -Angus_______________________________________________
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>
>
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