[openstack-dev] How to best make User Experience a priority in every project

Anne Gentle annegentle at justwriteclick.com
Fri Dec 6 14:16:45 UTC 2013


On Fri, Dec 6, 2013 at 8:12 AM, Thierry Carrez <thierry at openstack.org>wrote:

> Jaromir Coufal wrote:
> > [...]
> > I am not trying to convince anybody here, I accept the decision 'no' (at
> > least for this moment). I just feel that it was not consensus that most
> > of people thinks that this is nonsense. I don't see any strong reasons
> > why not. In time, I believe more people will see how important it is and
> > hopefully OpenStack will recognize UX efforts officially.
> > [...]
>
> It's certainly not consensus, and I don't think anybody said this was
> nonsense. It's just a delicate balance, and trying to find the most
> sustainable and efficient way to bring UX concerns within projects. Like
> I said, the last thing we want is a fight between UX folks on one side
> asking for stuff to get done and on the other side nobody in projects
> actually caring about getting it done.
>
> That said, I think you made great arguments for keeping a leg out and
> organize in a cross-project way. After all we have other projects (like
> QA) which do that very successfully, so I'm definitely willing to
> consider UX as a separate program.
>
> My main concern would be that the UX team is relatively new (the
> launchpad tracker for example was created on Oct 20) and that we haven't
> seen you around enough to see how you would interact with projects and
> get your priorities across. There is no weekly UX team meetings listed
> on https://wiki.openstack.org/wiki/Meetings, either.
>
> Programs are about blessing existing teams and efforts (which already
> obtain results), *not* to bootstrap new ones. We look into the team's
> work and results and decide those are essential to the production of
> OpenStack. So my advice to you would be to organize yourselves as a
> team, engage with projects, deliver clear results, communicate around
> those... and then apply again to be a "Program" if you think that's
> still relevant.
>
>
I too would really like you all to organize as a team very similar to how
the Security team organizes itself - very much like what you are doing now.

It's interesting, the Security team ended up with a book sprint that
produced a book deliverable that is a very valuable piece of documentation,
and that wasn't a goal going in. So I think that the more you look for
opportunities for UX across projects the more deliverables you could find
that we haven't identified yet. So I really want to encourage you to keep
looking for those areas where we have need for good experiences.

Thanks,
Anne


> Does that make sense ?
>
> --
> Thierry Carrez (ttx)
>
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>



-- 
Anne Gentle
annegentle at justwriteclick.com
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